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February 2024 by Lauren P.
I've gone to the groomers multiple times and never really had an issue but this one time. I brought my cat in and waited two hours as usual and maybe just under two hours, she calls me twice to come pick up my cat. And once I got there, she handed me back my cat wet on the bottom all along her stomach. And said she couldn't get to that area? Then asked if I wanted to put her back in the dryer, but it would take another 30 minutes. Now here's the issue. My cat has very long hair when it gets wet it gets matted and nodded and all I came in for was her to get brushed washed, and nails clipped she didn't get a haircut or anything crazy. Which is why this seems like this shouldn't have even happened. What I would have liked is if she called me once she was actually done not halfway done because she had other cats to get done with so she just half did the job and moved to her next animal. I wouldn't have minded, waiting even four hours but to call me twice and make me come get my cat when she's not even actually done is the issue. I don't live close by so for me to go back-and-forth isn't easy enough as it seems. And then to ask me if I wanna wait longer so she can actually finish what was the only reason I came in lol now I have to get out all of the knots out of her hair again because I just paid $70 for somebody else to do it but gave me a bigger issue now, so thanks
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February 2024 by Everton Mesquita
The employees are very helpful in finding items that I need ??
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February 2024 by carlos almendares
I love the chicken soup, very good service and the view of the Bolcan
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February 2024 by George Samuel
5 minutes of my life I won't get back. Overpriced selection of low quality pet products.
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February 2024 by Josh Loree
Great food, great drinks, and an even better atmosphere
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February 2024 by Claudia Corleto
Friendly staff
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February 2024 by True Blue
Good place to go pet shopping
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February 2024 by Honey Dee
My fur baby loves visiting and picking up toys and snacks at his favorite petsmart
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February 2024 by Kenneth Hosie
Nice place always has whatever I need for my guinea pig. ??????
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February 2024 by Mike Lavi
Great service
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January 2024 by Hannah Allen
Staff is so friendly and lines move quickly
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January 2024 by Efrain Lopez
I get bullied
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January 2024 by Nicholas Parody
The best pet store
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January 2024 by Cesar Garcia
Good place.
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January 2024 by Steven Perez
Great prices