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February 2024 by andrew langroudi
if i could give a zero star i would, worst customer service , its been over 2 years since we ordered our kitchen , still cabinet drawer is missing ,no one cares at store , go with a different company , it’s not worth the hassel .
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September 2022 by manucube77
N.1 MADE IN ITALYTOP
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February 2020 by Shaari E.
I could not be happier with all my custom Poliform cabinetry and I have a lot: a custom kitchen, built-in laundry and utility hallway plus a full dressing room. The quality of the cabinetry (ceiling-to-floor and wall-to-wall) and the precision of the pocket doors and drawers is very high; plus all the customizable features for dishes, silverware and storage make the result a totally "your way" product. My black lacquer and white lacquer finishes all get a lot of use and - 5 years later - look brand new. Now that i'm settled in, I want to retro-fit some closet sections to make them more efficient and Poliform is ready - the answer is just YES - how can we help? Don't hesitate. Working with Mallory and the team was terrific - 5 stars!
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December 2019 by Kristin J.
I had a wonderful experience with Poliform. I have a stunning kitchen that was expertly designed by Mallory and her team. Any small problems were dealt with promptly and professionally. The kitchen is of extremely high quality and innovative design. I have done several custom kitchens before, and I would recommend Poliform to anyone who appreciates an extremely high level of service and design.
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May 2019 by Mark F.
Incredible quality products, fantastic staff top to bottom. Don't remotely understand the negative reviews here. The quality of Poliform's products and the professionalism of their personnel is as good as any home furnishing, installer company in L.A. Have done 3 high end home the last few yrs. As far as kitchens and closets go, have not seen any better products. And again, without this staff, we could not have done it. They designed, advised and facilitated at every step. Don't hesitate to use Poliform in your home
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March 2019 by Edward Giron
Well done showroom. Long delay for arrival time ( fabrication in Italy) and expensive but if you have a budget that's lofty and are wanting to avoid uber lofty, Poliform is a good choice for kitchens and closets. They sell some furniture items as well.
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January 2019 by Kevin Pazirandeh
In the thick of the putrid swamp that is Residential construction, Poliform was a ray of light. Yes their lead times are long, yes it is expensive, but the value is there.
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January 2019 by Jennifer Chalekson
We bought a really nice, large sofa from poliform a few years ago. It took forever to arrive. After we had the couch for less than two months, it looked so old and sloppy. It looked like a sofa that needed to be replaced. A $17,000-20,000 shabby chic appearing sofa that was supposed to look clean and modern. It took me tracking down one of the vp’s of the company and stocking him practically to get them to finally replace the sofa. I almost flew from California to Chicago to knock on his door I was so upset and the Beverly Hills location was so unhelpful. When they finally approved remaking the sofa, it took another 6 months to get it, since Italy was starting their vacation month and then they had to make the sofa and then wait for a container to be full. The new sofa is nice, the fabric is very rough, but it is holding up fairly well. But, as I said, for an upgraded fabric from a high end store the fabric should also feel good. It’s embarrassing to have spent so much and have a scratchy couch. I would never purchase from them again.
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January 2019 by High end builder
Horrible experience! IKEA has better quality! Please continue reading. The poliform team is a joke. From their sales team, to their field representative. It’s like a crooked mechanic, where they ask you for all the money up front and then you don’t receive what you paid for. Go ahead and use them if you don’t believe me. They are a failure in custom homes. My word is their down fall. As a high end homes builder they will never step into my sites again. They will never take responsibility for their lack of preparation, quality and performance. Doesn’t matter how many times you check on their shop drawings. They will be off! Don’t allow these people make a fool of you. Don’t spend the hundreds of thousands on this product. It is expensive and clearly not worth the price. It’s all particle board! It’s all a high end rip off!
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January 2019 by Keira Chu
In love with their furniture !
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December 2018 by Scott R.
We bought a beautiful wall unit earlier this year while doing a remodel on our condo. Mallory helped us design a custom setup with those cool ghost boxes and a hidden fold down desk with leather inserts. Gorgeous. They came to confirm all measurements before ordering. The installer came to prep the area and was quickly and professionally done.
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November 2018 by Michelle K.
Poliform has gorgeous closets, so the hardest part was figuring out which cabinetry and materials we liked best. Despite having an odd shaped closet, the designers made the best use of the space. We ended up with a beautiful, contemporary closet with more than enough room for all our clothes and accessories. We also had very pleasant interactions with all members of the team. I need to take away a half star for the installers who cracked two panels during installation. However, they replaced and fixed everything so, eventually, it was perfect. We have asked Mallory to help us with a custom bench for the closet and expect it to be just as functional and elegant as the rest of the space.
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January 2018 by suzanne Vinson
BEWARE!!!
