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December 2023 by Val Zubenko
Good service, accessible place and communication was positive thanks to all, Eliza, Arturo and Susana!
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September 2023 by Lipstiknink J.
Jason provided excellent customer service and help me today Very courteous knowledgeable and patient with all my questions His assistance was tremendously appreciated
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August 2023 by Shirrelle FiftyoneFifty
It was convenient but they are closed just to completely demolish it and re build the same exact thing ?
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August 2022 by Bright Collective
Today, I went the office to inquire about my account. I was greeted by the pleasant Kianna. While speak to Kianna and Scott about the my options, I'm impressed with the Honesty and how informative they both are. Amazing job ? Thanks.
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July 2022 by Jimena Rosas
Ilse and Jocelyn were very helpful during my visit to Public Storage. Although I was not able to find the size I was looking for because of limited availability their service was great. They were very friendly and informative. Not to mention how clean their property looked and smelled! Together, they make a great team! Thank you Jocelyn and Ilse!
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July 2022 by Lamont Mathews
Jocelyn is great! Helped me get set up with my unit, and suggested the perfect size!
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July 2022 by Jose Montana
This place closes too early and their not for their customers. We should have access to our property when ever possible. This company sold my belongings after the death of my kids mother and didn't give me notice about my items sol q1d at auction terrible communication
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July 2022 by Calvin Zou
Sheyla & Jocelyn were really fast and friendly, super helpful and nice.
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May 2022 by Cedeidra Smith
The on-site property manager Jocelyn was great! She recommended the best unit that would fit what we needed stored, showed the unit, answered all my questions and even helped me set up the mobile app. It was a great experience! The facility was cleaned, well ventilated, and seemed safe. Thanks.
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May 2022 by Ethan Jones
Jocelyn is the best! She was so welcoming when we came in, showed us where everything was and explained the whole process clearly and concisely. Will be coming back here whenever I need their services!
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May 2022 by Shaun Franklin
Jocelyn customer service was beyond expectations!! She went above and beyond to help reduce fees.. Thanks A MILLION... GREAT JOB JOCELYN...
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March 2022 by Gunter Lopez
Location is very close to downtown. Stephanie was very kind and helpful. She gave a tour of the place and made sure I got the unit I needed. I Definetly recommend this spot.
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March 2022 by Mike L.
Lance was very helpful and knowledgeable!!! This location was very clean and organized!!! Was here emptying out a space for my pal and Lance made it very easy to figure things out in regards to operating the elevators, closing out account and so much more expertise. Same great old Public storage feel with new advanced security measures !!!
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December 2021 by Charmon Swaringer
Jocelyn at Public Storage on Grand has amazing customer service. When I come into the facility she is always helpful with processing my payments or assisting me when I forget my storage code. Recently, I occurred a late fee and she was able to remove the fee. Her kindness meant the world in that moment! One of the best customer experiences I had in a long time.
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December 2021 by Richard Lee
Love this young lady! She was very helpful... She even saved me a few bucks in my late paying fees! Thank you Jocelyn!