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March 2024 by Angela Mungin
Celeste was absolutely amazing. She was very knowledgeable and took her time to give me options. She is the epitome of customer service. I loved the unit and definitely will recommend this location for all storage needs.
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March 2024 by Nicole Cox
Celeste was a huge help in switching spaces and is always friendly!
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March 2024 by Hana's Healing House
Celeste- is absolutely amazing!! I’ve had the best customer service with her since I’ve began, and it’s been a smooth transition. I’ve been in customer service for over 15 years and it’s most important to me that there’s an element of experience and professionalism.This has nothing to do with her but my unit got rained in and I was unable to change the storage within 3 days because my son fell sick with pneumonia, so I missed the mark. We received another wave of rain and I just hope that my stuff is okay, I haven’t Been since.
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March 2024 by Char Porter
Ms. Celeste, the Manager at the 'Public Srorge' at the 5741 W. JEFFERSON Location Has Great Costumer Service; She also was able to Answer All of my questions and concerns. I Really had a Smooth Transaction Experience. Thanks Again Celeste! GOD BLESS Continue to Bless and Protect You, In CHRIST JESUS Prescious and Mighty Name!!!
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March 2024 by Madison Farrish
Celeste is an absolute gem to work with! She's made my move into storage so so smooth. I initially had concerns over one unit and she got me squared away and onto my next appointments with ease. Thank you Celeste!
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December 2023 by Justin Lee
Celeste is the best! She has helped us out so much. I love this location so much because it’s right next to the Vox!!
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December 2023 by Misty Lam
Celeste is absolutely phenomenal and will make sure you are taken care of! I’ve had Public Storages in the past but this one is the best in terms of customer service and flexibility! Highly recommend!!
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December 2023 by Camay Mccorley
Celeste you are AMAZING! This moving process has been so overwhelming and meeting you made things so much easier! Celeste is so knowledgeable, patient and thorough! If I could give more than 5 stars I would. Thank you!
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November 2023 by Veronica Trinidad
Claudia provide excellent customer service she helped me with all the questions I had and she also had the facility extremely clean with definitely recommend this place thank you Claudia for all your hard work you are truly amazing!
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October 2023 by Christine Gustafson
Celeste (on site manager) is the best to work with. She made it super easy and painless to get the units processed. Definitely want to ask for her if your looking at renting a unit with public storage.
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October 2023 by Cody Reynolds
Claudia in the Rental Office was able to quickly get my monthly rate adjusted when I stopped by on a Sunday. She was very kind and informative when it came to answering all of the questions I had about my account. Thank you for your help, Claudia!
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August 2023 by KT Burks
Definitely deserves more than 5 stars. I went online to reserve a storage unit and was sooo frustrated. The systems were having issues and when I tried to re-do my reservation, the price doubled on me. I was ready to give up. Then I got a call from Celeste. She told me that she could walk me through the process online or that I could come down and finish my reservation with her. She was kind, patient, pleasant and very knowledgeable.Celeste sold it for me by going above and beyond with a great attitude and understanding of people and humanity. I will refer this location to anyone I know (or people I don't know) if they are in need of a storage unit.
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August 2023 by Jesus Campos
As we all know looking for a storage facility can be quite stressful especially in a time of need.It is hard to find a unit that has the right amenities to suit your needs, location, and budget. But Ultimately I chose this location because of Celeste. She is amazing. She helped me through out the whole process. And just made everything easy. She is always there to help you in any way she can. Celeste just shines.
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August 2023 by retro redhead
Manager Celeste is a treasure! She put me at complete ease during a nerve-wracking move that I had to arrange from a distance. She was friendly, reassuring, patient, and focused in all of our conversations. It's a blessing to encounter someone who really connects with clients in a customer service relationship.
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July 2023 by Leyla Martinez
I had public storage for few years and it was a great experience. Hallways are always clean, Area is well guarded always felt command save. Customer Service representative Celeste was always helpful and friendly. Over all this was a great experience I would definitely rent a unit here again!
