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March 2024 by Maria Noturb
Teddy at the Durango Ave location was amazing. So professional, personable and patient. I am a senior and the time he took with me was exceptional. Truly great customer service skills and an asset to Public Storage. Thank you again Teddy. JB
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March 2024 by kenya silva
Ashley G. was the best!!! I had a very complicated request and she was able to get everything done quick!! She answered all of my questions and helped me understand the process.
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March 2024 by Lamar Thomas
Teddy is professional walked in gave me the warmest greeting Teddy your a good property manager keep it up with the positive attitude
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March 2024 by Robin Eller
I rented at this facility because of Teddy’s professionalism and personality on the phone. To discover that Teddy has this same magnetic personality in person made me very happy.It’s hard to find good customer service and when I do, I feel it’s important to acknowledge hard working individuals.Lastly, this facility is well maintained; which makes me feel comfortable.
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March 2024 by IAMBAMZIE Weary
Clean property…. Property manager was very helpful with information I need thanks you public storage
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March 2024 by LS
The new manager Teddy is awesome ??
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March 2024 by Michael Engel
Teddy the manager is awesome!
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March 2024 by Hope Coleman
Teddy was more than accommodating! He showed me to my storage unit right before closing on a Friday night! And he did it with kindness! I see you child of God!The building is very very clean. And where a touch up in my storage unit was needed, Teddy was proactive in addressing it with solutions immediately. He also answered all of my question and concerns thoroughly.I love great customer service, especially when I’m dropping a bag okay. Y’all can trust Teddy is managing this location very well!
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March 2024 by Will Mahr
Teddy is wonderful! He's hands down the best property manager. His superior customer service and pleasant attitude made the experience all the better. I highly recommend this location for several reasons. 1. Location, it's near many amenities. 2. Security, the loading zone is gated and has surveillance cameras everywhere. 3. Facility, units are clean and climate controlled. 4. In & Out Access (not the burger joint, though it is next door), loading can be quick as the facility doesn't get too crowded. 5. Parking, plentiful and wide spaces. 6. Hours of Operation, access hours start early and open late compared to other facilities in the area. 7. Management, high-five to Teddy. Superb service and a stand-up guy.
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March 2024 by Sylvia Paixao
Thank you teddy for your help and your patience
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March 2024 by Robert Daly
Teddy was very helpful deciding on the optimal unit for me. The facility is clean and quiet. Parking and loading/unloading is easy.
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March 2024 by Darcy
When you need extra storage, Public Storage is at the top of the list for price point, security and cleanliness. This review could not be complete without a shout out to Teddy who was so fun and had me laughing throughout check-in. He was very helpful, knowledgeable and did everything he could to get me in quickly and the best deal possible.
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March 2024 by Douginla
Had the best customer service from Brittany this past weekend. She showed me units that were available and explained how applying online made a big difference in monthly rent. I stopped back several times and she never hesitated to show me different units on each floor, just great customer service. I applied online and fortunately got the exact unit I wanted. She then walked me around and thoroughly explained how to operate the security gates and elevators and the required insurance. It's very clean here and it seems well secured. Thanks Brittany, really appreciate it.
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January 2024 by PeriscopeFilm
They say businesses are only as good as the people who represent them. Well, the very best thing about Public Storage on Durango is the manager Teddy, who keeps the place running with a smile. The parking lot is well taken care of and clean -- as are the halls, stairwells and bathroom. We recently had a malfunction with the door of one of our units and some damage to the lock on another; Teddy quickly swung into action and got both repaired lickedy-split.
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January 2024 by Colin Brennan
Clean, and secure storage facility in a convenient location. Teddy was super friendly and helpful with our move in.
