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March 2024 by Ryan Kim
Troy really deserves a raise. He was super helpful. Thanks troy!
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March 2024 by MJ Kim
Troy was super helpful and we were very very satisfied with our experience at public storage thanks to him!
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March 2024 by juan carlos
Ercan you are very professional and helpful thx again
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March 2024 by Steve Whalen
Excellent service moving in. Easy as can be. Thank you, Ercan!
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March 2024 by Arlena Jackson
Great service by Ercan and super friendly staff and clean facility!
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March 2024 by Getachew Tadesse
I highly recommend public storage on cotner and I was extremely happy and satisfied with the customer service I received from Ercan.
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March 2024 by Andy Herman
Friend of mine who rents here, & neverdoes reviews, tells me Erçan/Eric, interim manager this month here, is terrific.Everything's still running extremely smoothly, with no hassles.He tells me to give him, & the place, five stars. Thanks again ErcanDone!PS. This is a unique place. Two completely separate buildings. Very quiet, peaceful, and safe!
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March 2024 by Loretta Lemmo
Ercan was very helpful and had wonderful customer service. Made the process super easy.
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January 2024 by roberto garcia
John helped me with my storage rentalGreat service
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December 2023 by K D
Had a great experience with John at this location. He made things very easy. Found me exactly what I needed and explained everything to me in detail. I really appreciate it Jon. Thanks again.
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December 2023 by Wooho Kim
John was very nice, helpful and attentive. The place is very well maintained and clean. 100% would recommend.
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December 2023 by Marion Atkins
I need a storage came in and John took care of me the process was fast and John is very nice and help come see John if you need nice unit in a clean facility
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October 2023 by Arnold Cruz
John was very helpful in changing our reservation to a bigger space after we found that the space we originally reserved was not big enough for our need. He showed us different available spaces to help us in our decision. John was very knowledgeable and attentive to our questions and needs.
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October 2023 by Sandra Luwede
Terrible it wasn’t the worst the facility was always clean for the most part but the bathroom smelled bad and wasn’t always clea. The staff was disorganized they do not have a sign by the trash can that says this trash can is for public storage employees onlly yet they expect you not to throw the trash there. We didn’t find out about this until we got evicted. For complaining about there disorganization. For a while we would call for assistance and no body would even be there to answer the phone. Yet at the front door it says storage is open. But no one was ever there. The district manager and shameka the manager asked me to move out instead of giving me till the first to move out they wanted me to move out right away. It made no sense since we paid for the full month. They said you cannot access the storage unless your coming to move everything out on the same exact day. When Troy the employee that works there answered my voicemail by returning the call he told me he was there he was really nice for the most part gave us access to the storage because he knew we needed more than one trip to litterely complete the entire move. But this storage facility was a terrible experience from day one. Because they didn’t even care enough to walk me to my storage and show me how to open and lock my lock. When they have two different locks that work different extra space storage did everything that public storage failed to do that is why we recommend it verses this storage. They don’t care about you because they hire employees that have there own secret agendas and pick and choose whom they want there or not! If you complain about there employees they will find things to complain about you and make up all sorts of lie. And ofcourse it’s your word against theirs vice vera
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September 2023 by Nancy Xu
John is amazing! Move in is absolutely a breeze thanks to him! 5/5
