-
August 2023 by HOT ROD
First off I want to point out how Jeron went above and beyond to take care of me and my wife. I had a million questions and he answered them with clarity, professionalism, and WORLD CLASS customer service. He is the only reason I will continue to come back. Again thank you Jeron!
-
August 2023 by Alonzo Price
Outstanding customer service from everyone. quick services explained everything about the contract and the payments
-
August 2023 by Ana Soriano
They are very professionals I’m very satisfied with the service good price and very good products. Thank you guys !?
-
August 2023 by S. Perks
Jeron was very knowledgeable and helpful. He answered all my questions. Highly recommended.
-
July 2023 by Frank G.
If I could I would give this place no stars. The worse group of con men you will never encounter. First off they tried to sell me the wrong tires for my truck just so they could make a sale. Boy was that little girl angry when the mechanic pointed that out. Then they charge 2 and a half what the tires are worth. They claim you can return them if you don't want them. But try it and they will no longer have your old tires to put on them. Then they lie and string you along to trick you in to keep making payments on tires you already try to return. They told me I only had 4 payments left. 8 payments later they was still taking money from my bank account and when you call they get disrespectful real fast and continue the lies. They say they won't effect your credit if it turns out you can't afford them and wish to return them another lie. I do not recommend this disrespectful bunch of con men. And plan on taking them to court reporting them to the BBB and anyone else that will listen. If I can get just one person to double check this place before buying them the extra $400 they took from me will be worth this post
-
June 2023 by Kevin Polanco
Walked into rent a wheel on Crenshaw needing new tires and I was assisted by Edwin . I told him I was in a budget and he helped me out getting new tires for a great price around my budget range. Edwin had great customer service and really makes you feel welcomed
-
May 2023 by Jonathan V.
Stay away from here I've had so many continuous issues with them losing my personal information over 3 times, it's concerning because that means my information has been released out there somewhere. The manager alone has no type of work ethic with how he treats customers. I would've never started a contract with this location but unfortunately the location over on Manchester was shutdown due to street maintenance which caused them to be unable to receive any clients to their store. I've tried to get in contact with the district manager but haven't heard a response from him whatsoever. My best advice to any upcoming individual who wants tire or rims look elsewhere. False information is given by the manager and instead of working with you he rather put you on hold til you no longer want to wait on the line anymore. Says a lot about how even the employees can't stand that individual and how he runs that location. I hope whoever can do anything about it steps in and changes things around because I can't wait to never have to deal with them again!!
-
May 2023 by william mc cook
The customer service was great and helped even when we thought it wasn't possible. Awesome team and quick service.
-
May 2023 by Corey
Worst customer service I'm going through an issue now switched out tires for a different size asked could I keep the other for spares I was told no so I was paying for tires I didn't have plus the newer ones they installed I called someone over the manager there and he said that they should've gave me tires because I was paying for them the store said that they doy tell me I couldn't have them just a complete lie
-
April 2023 by Ronald Darden
Went to the one on Crenshaw in LA very poor service the tire tech was in office Both times i went to get a new tire put on waited 45 min first time when it was time to put tire on she left to make a deposit i left came baxk. They said she was@ lunch i would half to wait another 45min just to get a tire put on SMH now trying to move my account to the sout gate store and they giving my a hard time
-
March 2023 by William Garcia
Rent a wheel was a perfect choice. I bought 4 off-road tires and got approved in about ten minutes, great people and very fast and reliable..If u need wheels and tires,? Rent a wheel is your choice.
-
February 2023 by Alexis Jones
Amazing customer service. I love my new rims and tires.
-
November 2022 by Sara Flores
Great customer service. Quick and very friendly. Definitely recommend!!!
-
November 2022 by Lordescissorhand
Terrible customer service, I waited in the store for over two hours waiting on a tire installation tech. Once she arrived to the location she came in very nonchalant eating and sitting behind the desk as if she was not at work.Once I told Jeron I was leaving because I had waited a very long time for service, he was very understandable and apologetic. The tire tech on the other hand thought it was funny I had wasted my time waiting for her to return.I was recommended to go to the store on Manchester after Jeron called the store and told them i was coming for an install.Once I got to the location I was told by Daniel they were short staffed and they would not be able to complete the installation.Daniel said he would call me the following day with an update. I never received a call from Daniel so I called into the store and he still did not have any information available.Daniel calls me back and says it’s $2,500 for a set of used rims and tires that were originally $950 for the set. I was then told I would be charged for installation and other fees associated with the installation of the wheels $1700.00.When I was just quoted a total of $1017.00 at the Crenshaw store.
-
November 2022 by harry djemelian
Thank you for the special next day order of Tires. Thank you for your quick service. Will recommend to friends and family.
