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January 2024 by Julie Sickles
Mario and his crew showed up on time to my home and ready to work. I was moving across the country so I was very worried because my last move was so terrible. This crew was friendly and very efficient. They took great care of my stuff and wrapped everything very well so nothing would get ruined during this move. They packed the truck very efficiently. I would highly recommend this company and this crew. Thank you so much Mario for making a very stressful time go so smoothly ❤️
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January 2024 by Mike Secor
I used Rigo’s to help with some packing and moving into a large POD.Great service, dependable and reliable. I would definitely use them again and highly recommend to others.
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January 2024 by Chloe King
I’ve used Rigos for two moves and they are always so nice and do an amazing job! They showed up right on time and worked very efficiently to make my move as smooth as possible. Would definitely recommend them!
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January 2024 by Hamed Salmanzadeh
Don't hire them! Very dissatisfied with their service! First of all they came 2 hours late! They put me in a lot of pressure since I had a limited time to use the elevator and I had to be on the phone for 1 hour begging the manager to let me use the elevator! When they came, they were so in rush to just finish asap and go home before 2 hours reservation!I got 16” truck to make sure there is plenty of room for my stuff and avoid damages and scratches! Surprisingly they loaded the truck and packed the stuff that only 1/3 of the truck was used! Although they plastic wrapped 2,3 items but few furniture were severely! Now who is responsible for the damage and the cost of my furniture?!
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December 2023 by Lydia Wardle
I’ve used Rigo’s for three moves and they’ve been great every time. I would hire them again.
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November 2023 by Doris Vela
Excellent service!! I Highly recommend them and will use them again. I can't say enough about how wonderful these guys handled unloading my POD. They showed up on time (actually early), were friendly & accomdating. Best of all they were very careful with my furniture, boxes & stuff. I used PODS for this long move (Oakland/Northern California to Pasadena/SoCal) and had a different experience with the movers who loaded the POD so I was especially happy to end on a good note with these guys! They made it look easy!
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October 2023 by Charlie Hubbell
We have used Rigos three times over the past two years and they have been exceptional. Found them through Hire a Helper and went back the next two times. They are punctual, communicative, efficient and polite. Hard workers, they packed and unpacked our truck without one thing broken.
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October 2023 by Kelly Walker
We have used Rigo’s multiple times now and would highly recommend them. They are professional, friendly and did a great job.
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September 2023 by Jerry B.
They overestimate moving time and do not refund! Beware! They told me afterward that is their policy. They should tell you in advance. Use another company and make sure you underestimate the time and then pay the difference. Rigo gave themselves a big tip. I agree with the other bad reviews.
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September 2023 by Rachel W.
BEWARE - Long Distance Moving Rigo's scammed us out of THREE THOUSAND extra dollars on our moving day. We were linked up with them through the brokers Safe Ship who quoted us for 900 square feet. When Rigo's arrived, their guy on site Mario lied to us, saying we in fact had 1,400 square feet to move, a huge increase in cost and our expectation. To help mediate the situation, we ended up getting rid of tons of our stuff!! That we otherwise would have loved to bring with us (this was a cross country move), very upsetting, and still!! He ended up charging us for 1,350 square feet. Extremely stressful and disparaging ordeal, but we moved forward with everything, unsure how we could verify how much we actually had. Then, at some point down the line of the delivery, Rigo's sold off our delivery (without telling us!!) to another company, since their trucks couldn't fit down our street, and we were charged another 700$ additional for them to move our stuff to a smaller shuttle for delivery. (!!) Well, well, well.. this proved extremely interesting because all of our stuff arrived on a truck that had 800 SQFT CAPACITY - and our stuff was estimated by our new movers to be only 700 SQFT - RIGOS LIED AND LITERALLY CHARGED US DOUBLE THEIR SQFT RATE FOR THIS MOVE. An egregious error. We have been able to recoup some of our funds from them - since actually being able to prove the quote was so off, - but not all!! We are still $1,000 out + plus $700 shuttle fee + losing out on 200 sqft of our stuff we could have brought if we weren't scammed in the first place. You simply cannot trust what they will try to quote you. The trucks are meant to have markers that show space taken up, so if you have any reservations, id try to get as much proof from them as possible that they are being honest with you. Or better yet, go with someone else, like Golan's Moving and Storage. If Rigo's had quoted appropriately, none of this would have ever been an issue, we could have had a nice move, and it would have saved us a hell of a lot of stress.
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August 2023 by Chrisitina Knotts
Giving props to their customer service. I reviewed the wrong Rigos moving company and I could have been chewed out and deserved it. Instead they replied in kindness and empathy.
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July 2023 by Co J.
Def felt SCAMMED when it was all said and done.First, I booked for 2pm and they kept trying to force me to change to an earlier time and calling over and over because their movers wanted to finish sooner. They said 3 hours would be enough then the day of the move say it's going to take 8 hours. Their addition hour price was the most expensive of the options but had a deal for the 3 hours to lure you in. Also, The woman kept telling hireAhelper that I agreed to add X amount of hours each time and I never did. I said 1-2 hours and she told them 4 which was never discussed.The movers were good guys but didn't speak ANY English (which made the move longer) on top of not being too efficient, I had maids cleaning at the same time and they even agreed. I don't see why a company would send non English speaking employees without knowing if the client is bilingual Def wouldn't book again. Their response below shows a lot of lies, esp about the movers speaking english "very well" HAHA well they sure acted like they didn't I even told the lady they didn't and she said I can call her and she will tell them what to do since they didn't speak english
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June 2023 by Maria Lopez P.
We had called several moving companies and Rigo's gave us the best quote. They showed up on time, wrapped the appliances we need to store very carefully and actually cared about how they were doing the job. The two movers were very nice. We would definitely use Rigo's moving again. I'm so glad we went with a Local company.
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June 2023 by Penny B.
They went beyond my expectations. Everything they packed made the 1000 miles drive with no breakage. I had a 6ft glass piece of art that they wrapped and packed in the truck. They promised me it would arrive safely and it did!
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June 2023 by Jeff W
HORRIBLE experience, do not use. Booked them through hire a helper to help me load my uhaul. I was on a tight schedule, driving from LA to vegas and had people on the other end waiting to unload. I booked Rigos with an arrival window of 9am-10am. I even talked to them the day before to confirm. I tried calling them at 9:30 to get an ETA but they never picked up eventually call me back at 10 AM say they are running behind schedule and will not be there until 11 AM to 12 PM. 2-3 hours late! Unacceptable. Made my move stressful to say the least. I had to find people from my building to help me move.