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November 2023 by Revolve Media and Productions
Employees very friendly and helpful. I’m highly recommending this place.
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June 2023 by Priscilla Davis
Upon my arrival, I noticed the facility was well secured and very clean. The staff was super courteous and professional. Moving in was easy and hassle free. I was given a great promotion and left feeling truly at peace. I would definitely recommend the LA location without hesitation.
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May 2023 by Willman Z.
First time getting a unit, the manager Loery very friendly, it was helpful and efficient. 10/10 highly recommended. The facilities super clean and great price !!
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May 2023 by Kris Resendes
Friendly front office, but our unit had water damage and we were never notified of any issues at the facility. We just went through all of our stuff this weekend because we moved during the pandemic, and so much of it is damaged and stained. We knew something was wrong but had little time to take photos of larger items like a new Floyd wooden bed frame. Many clothes are stained. They should have let us know, we could have taken photos first for insurance instead of throwing a lot of the bad stuff away/donating it. At least get part of of our loss back.?
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May 2023 by Charles berkowitz
The employees were very professional, explained everything very easily, and they were courteous and professional
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April 2023 by Msmaryanndarlyn
I had a bad experience today…. So far at this storage it has been cool. But today the attitude the lady Maria put up was not good. I made a request and the manner at which she spoke was hurtfu… not because of the denial but the countenance. I just thought I should let this known, it’s not a good experience.
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April 2023 by C Pierson
The staff made everything quick & easy. They were friendly and knowledgeable.
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April 2023 by SNEH DODHIA
I’m extremely happy with the service here and the move of my things into storage was smooth sailing!! Any questions I had were answered thoroughly. I would also like to say the deal was great and with great reassurance of the security of your storage.
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April 2023 by Owen Oghumu
Experience has been great- excellent customer service, polite staff, clean storage units, and easy accessibility.
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December 2022 by Christine T.
Best storage facility I've ever used. Easy reserve online. Nice reminder call to visit the location to check in. Quick and easy check in process. Super clean facility. Professional, helpful and super friendly staff. Great prices!
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December 2022 by Ken B.
Clean, professional, courteous, helpful, safe. Would use again if I'm ever back in LA.
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October 2022 by William Stiles
I was very pleased with the service I received staff was very polite
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April 2022 by Tosca C.
Let's face it DIY self storage is not within the top five(5) thoughts of "WOW!" I'am really looking forward to storage today." Honestly DIY self storage typically is not one of the chores in life you think of until you have to. With that in mind. The DIY self storage industry hasn't really been more than box, store, lock and go. And not really giving much thought to details such as comfort, convenience, cleanliness and amenities. Storage =comfort, convenience, cleanliness and amenities? Yes. = Saf Keep Self Storage The Saf Keep Self Storage model is comprehensive, innovative and has set the DIY self storage industry on its ear, raised the bar and others are listening! Saf Keep Self Storage offers so much more than just store and go. Saf Keep Self Storage -Melrose is the Taj Mahal of the storage industry. Your experience starts in the office. You are met with smiling genuinely happy employees. The employees are product knowledgeable, provide you with storage and company literature and are thorough in their explanation of the facility along with facility services, spacing and your storage needs. The office is bright spacious, organized and appropriately temperature controlled, for the weather outside and the office is exceptionally clean. It is very refreshing! You will be amazed when you walk into the office. Your thought will be- "This is a storage facility?" The office is well stocked with an array of storage / shipping supply needs boxes, tape, locks and various packing materials. One stop shopping. Made extremely easy! One amenity definitely worth mentioning. Once you become a tenant. You can have your online deliveries shipped to the facility and placed in your unit!!!! Or a storage area for you to pick up. Forward thinking at its best! The grounds crew are proactively walking and maintaining the lot, floors, buildings and units. While you are at your unit, you are not on a deserted storage island. Someone is always able to be contacted. The ground crew and the office are well coordinated with their communications for the benefit of the customers in providing security, cleanliness, and assistance that tenants may need. Carts are always available, clean, function and maintained well - (No ID, first born or locks required) :-) The owners of Saf Keep Self Storage have created this awesome environment for their employees and tenants. You can tell from the sheer happiness of the employees and the contentment of their tenants. My cart was a little top heavy and another tenant came and held the items on my cart until I made it to my unit. When you treat people well-People will treat people well. The manager of the Melrose facility is LeRoy Wright. LeRoy and staff are personable with tenants they never forget a face. Tenants pass by the office to say "Hey, I'm just stopping by to say hi!" Storing with Saf Keep Self Storage Melrose is an incredible experience for your storage needs. Please stop by Saf Keep Self Storage - Melrose to experience DIY self storage at its best! Thank you Melrose Saf Keep Self Storage for your amazing family and rock star treament of your tenants! Your tenant- Tosca!!!
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March 2022 by Andy Libby
The absolute best, friendliest, safest, cleanest storage facility I have ever used anywhere. Moses and his crew take good care of you.
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December 2021 by TM Young
Very clean and safe
