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February 2024 by Ray R.
Service terrible Never sent item Still charged. Crooks they stalled on responding to me until I could not cancel my credit card. I have never written a bad review before but these guys should be out of business
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February 2024 by Daniel Paulo
Very expensive, unusual prices
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February 2024 by George Carrasquillo
The selection has gone downhill at this location
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January 2024 by Kayla V.
A few weeks ago while shopping, I witnessed an older woman in distress after her wallet and purse were stolen. Despite the situation, security didn't promptly address it, leaving her anxious. I stepped in to help. The loss prevention team took 20 minutes to confirm the theft on camera but couldn't call the police or provide a description. I had to call the police and use Find My iPhone to locate her phone, ultimately helping her find it with the thief blocks away. It's disheartening that the security team didn't offer assistance in such situations. Disappointing.
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January 2024 by Reuben McDowell
Extremely professional, nice, attentive staff. Great selection of products on sales floor.
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January 2024 by Silver Haos
Perfect staff thank you guys.
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January 2024 by Lamia Lauar
I went just to return something but I felt like I was missing out because the store was full of beautiful merchandise.
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January 2024 by Brenn R.
I've gota give 5 stars to the manager and loss prevention team here at this Saks Off 5th. My BF was shopping here several weeks ago and accidentally forgot his jacket that had one of his credit cards and some nice glasses in one of the pockets. Somehow he forgot to mention that to me for a couple days, and at first, when we called we figured they probably didn't have it anymore coz they were taking a long time to search while we waited on hold. They asked if they could call us back and we said, "sure." About 15 min later they called us back and said they have the jacket! Yay! We weren't able to get over to that side of town for a couple weeks, and finally one night I got to the store right after they closed. I waited by the locked front doors for a manager and asked her about the jacket. She told me to wait a few and she returned about 5 min later with my boyfriend's jacket. I checked the pockets and everything was still there! So, a big thank you to the crew here at Saks Off 5th... you guys are awesome!
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December 2023 by Eric K.
Store manager service is so terrible. I had the tag inside the shoe, but they told me the tag had to be on the item. Then don't put the tag inside the shoes. This is the worst experience I had with saks off right before New Years Eve.
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December 2023 by Gilbert V.
I love Saks Off 5th. You can often find amazing products at a discount. The service at most locations is very consistent with helpful, and friendly staff. I don't order online but do it all in person and am always happy with my purchases. I recently did some Christmas shopping at the Jewelry counter and Nika was helpful with helping me choose some jewelry for my significant other. I also picked up a few things for myself. Great products at a great price and helpful staff. I'll be back.
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December 2023 by Beverly Schnur
I wanted to find a thin camel sweater to wear under a camel tent dress, and ended up with about 20 choices ranging from $20-120! It was hard to narrow down so I bought 2!!
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December 2023 by Dan Jacob
Always go through this place before going to shop in beverly center, sometimes good stuff for good prices.
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December 2023 by Jillian Baronoff
Great merchandise and discounts. I bought a timeless leather jacket there from this season’s line at a fraction of the retail price.
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December 2023 by Ada
Geonn had great costumer service. Didn’t have what I was looking for but he helped me find something else to buy instead. :)
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December 2023 by Anna Nguyen
Great customer services.The manager and Geoon were nice & helpful with my return.