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July 2023 by Vi K
Staff had great hospitality! One of the older men definitely made my shopping experience better! The atmosphere was great! Doesn’t disappoint coming here!
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May 2023 by Jay A.
I walked in and was greeted by an empty store and 2 smiling employees. I mentioned that I was in soley for a belt adjustment and they both took a look and gave me two recommendations and their reasoning. A 3rd employee approached me and offered refreshments. Great service!
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February 2023 by Harper H
Huge thank you to Ed! He was super Nice friendly and helpful. I was in need a box for the cufflink that I ordered online. Ed went above and beyond to help me find one and even cleaned up to make sure it looks all nice etc since I am giving it out as a gift. The type of costumer service he provided was beyond amazing! Thank you so much Ed!
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January 2023 by Harper H.
Huge thank you to Ed! He was super Nice friendly and helpful. I was in need a box for the cufflink that I ordered online. Ed went above and beyond to help me find one and even cleaned up to make sure it looks all nice etc since I am giving it out as a gift. The type of costumer service he provided is beyond amazing! Thank you so much Ed!
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December 2022 by Lorraine I.
Jimmy is the best Super friendly and attentive I was here for shopping some holiday gifts He helped me pick the gift with a lot of patience And finally help me wrap it with beautiful velvet bow It eases me a lot of tension and stress
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November 2022 by Chris Banning
My wife wanted a Wallet to match her Ferragamo Purse so the best place to go is the actual Ferragamo Store. This one is located in the Beverly Center. This is a really big Mall but we found it easily. Tons of parking available. The store had no other customers while we were there so we had good service from Staff. It's clean and well organized with plenty of selection. She got what she was looking for and was quite happy about it. She looked at Sunglasses while waiting for her item. Afterwards we looked for food services but got lost upstairs mainly from the Escalators that go up but no down ones near which is strange. I prefer to go to Fashion Square or the Galleria because of their well organized layout but there are no Ferragamo stores there. I would not recommend the Beverly Center to go shopping, it's just too big.
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August 2022 by ATYSIX
I'ma shoe fanatic so I love their shoes. A bit pricey but hey.....lol
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March 2022 by Paige P.
Probably one of our best Rodeo drive shopping experiences. Leo was the best! He gave honest feedback about my boyfriends fashion choices whether it suited him or not! He left extremely happy and confident. The store was very clean and easy to shop. If you'd like a fun experience I highly recommend asking for Leo to help you!
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August 2021 by Fernando Calderon
Quality and excelent service
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July 2021 by Mark Concannon
It's everything you would expect. Friendly staff and beautiful products set in a comfortable atmosphere. Go to buy your own little piece of Florence to take home with you, you will not be disappointed.
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March 2021 by Gi Laca
Stay away from this brand. Very cheap quality and worst customer service. I didn’t believe the last review until it happened to me. Spent more than $700 on a pair of shoes that changed color.
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February 2021 by Rae Duncan
We spent nearly 30K at this store and dealing with this company for returns and exchanges was awful. It should be a normal part of any retail shop. They were impossible and have ridiculous terms to abide by. never shopping with Ferragamo ever again. They are more concerned with how the books look at their shop regarding returns and exchanges than providing excellent customer service. Completely obnoxious and absurd not to mention an insane amount of wasted time. They have absolutely no respect for their customers regardless of how good a customer they are. Terrible experience.
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December 2020 by Shawntel O.
I would like to take time out to render the highest level of accolades to my sales representative Austin Shin ! Your superb customer service is everything I look for in my buying experiences. Ferragamo is lucky to have you as a representation of their brand ! I'll be back and it will definitely be to spend w/ you. Happy Holidays and keep up the great work
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November 2020 by Stephanie Hawthorne
I had the most exceptional experience today with Sales Supervisor Austin Shin. Austin was attentive and informative while maintaining a high level of customer service. Finding this kind of service and experience is rare these days and I plan on making Austin my personal shopper at Salvadore Ferragamo!
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June 2020 by Dokin D.
The worst manager The person who the company chose is wrong.
