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March 2024 by Kaden E.
they were stocked on everything thank goodness! very cleanly! most of the staff were helpful except for this one worker with the shaved head (i think shes a makeup artist over here) who ignored me when i was trying to ask her about a certain product and whether it was worth it. she didn't even make eye contact with me and just talked without interacting. i get she was a little busy, but she did not have to be rude and disengaged.
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January 2024 by binaaathequeen
this place is trash and attitude from employees is not it. i placed a pick up order and deadass nobody was inside the store for hours?? not sure why the order of 2 items took 6 hours to get ready?? not to mention the lady on the phone was rude
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January 2024 by Mariana Flores
Cashier was so rude. She needs more training for costumer service
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January 2024 by Cigal Shaham
A very large Sephora. Has everything. Can get crazy and messy, due to the size.
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January 2024 by Laura K.
Honestly the worst experience I ever had in a Sephora, the lady in the front that has glasses and look maybe in her 40s was extremely rude and asking if I need anything every five minutes, I couldn't even enjoy my shopping. The WORST customer service, do not go there. Unless you wanna leave feeling really bad and frustrated
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November 2023 by Mike Tomlinson
A very busy store with lots of experienced employees ready to assist.
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November 2023 by Allison Brandt
I showed up 5 minutes before closing time and the girls still let me shop (quickly,)
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September 2023 by Pam W
Great people, friendly and professional! Thanks again
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September 2023 by Rizcel Marie O.
Trying to find my foundation is normally so challenging for me. But Brooklyn made my experience here super awesome and easy! She's super professional and patient. Also the sweetest! I was telling her how I've never been accommodated at the Sephora's in my area (Carson/Torrance) the way she did. Thank you Brooklyn!
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August 2023 by Samantha B.
Busy of course. The staff is so sweet. Woman at check out was so sweet we talked about the pimple patches I was buying and they helped me set up my account! So far my favorite location in the la area.
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July 2023 by N. H.
A lot of items were out of stock, and the ones that weren’t, it wasn’t worth waiting over 20 minutes in line for.
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June 2023 by Maxine M.
The worst location. Parking on the weekend is a disaster. I had a make up appointment scheduled today, which I missed because I was looking for parking for 30-45 min... manager and staff also did nothing to accommodate.
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June 2023 by Rachel W.
Don't bother with Same Day Delivery. My window was 1-3pm. I was checking often and around my window time, the status read: "On the Way" - After my window passed, the order read cancelled. The courier can cancel for any reason at the last minute and just return your order. A service that doesn't work. I definitely put too much faith in it. Now my sister won't have her birthday gift.
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May 2023 by Stela Roznovan
This store is a MESS. I spent 2 hours there because 5 items I wanted to buy were not in stock. So I kept finding a replacement to find out that it’s out of stock too. Then I found a brow pencil I liked and picked one up right behind the tester to get home and find out that it wasn’t the right version, which was waterproof, so they put it in the wrong place behind the wrong tester. The foundation I wanted took 30 min to figure out the shade because it was also in the wrong place and the name on the back was rubbed off. MESS!! Spent hours there and got the wrong item in the end. I’ll be going back for a full refund.
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April 2023 by Natalie Huertas
This Sephora was a lifesaver. My MIL and I had makeup appointments booked at the MAC counter in Macy's right near Sephora until the mua never showed up, we ran to Sephora thinking we needed to buy makeup and just asked if there was any possibility to get our makeup done. They said yes! They say us down immediately and I'm now grateful the other MUA didn't show. Our makeup was perfect and exactly what we hoped for.I had Isa and I can say that the entire appointment was incredibly professional and thoughtful. Isa was considerate every step of the way and made sure I was happy with my look. And I couldn't have been happier! From start to finish the experience was great. Isa is an incredible MUA!Thanks Sephora and Isa!
