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December 2023 by Rocio R
I'm a regular customer....I needed air in my tire and had no cash or card and they didn't provide it for me....I had to go across the street
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November 2023 by Sommer Orane Sommerville
Every time I go to this location the people there are extremely rude.I went to fill up after work, while filling up I notice the smell of gas stronger than normal so went to check the nozzle. The nozzle was leaking gas while it was pumping, to make sure this was no fault of my own I removed the nozzle and placed it back in multiple times. The issue still remained.I went to the window to let the clerk know that pump number 7 is leaking gasoline (wasn’t trying to get anything in return, just wanted to bring it to his attention) he is going to looking me dead in the eye and say “no one has complained about it” SIR I AM BRINGING THE ISSUE TO YOUR ATTENTION. I am sure that is a safety issue so it doesn’t matter whether I am the first, second or third person to advise you of this.In fact you should not be waiting for multiple people to tell you this before you act. To make matters worse I asked for the managers info. He simply went on his phone and started laughing, then hung up and proceeded to look around the store for a number to give to call.No worries! I reported this location to your cooperate team. I really hope you the clerk and the manager have the day you deserve.To paying customers, don’t use pump number 7 if you must use this location. If you do, ask if the leaking issue is fixed or you will pay for gasoline that is being wasted on the side of your car.
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November 2023 by Luis Jose Lopez III
Shell gas station 400 North Alvarado , my mom came here today pump #7 regular gas, nozzle leaking gas out of her gas tank, she tells old guy at counter (his name says Olia on her receipt) and he says nothing is wrong with pump there’s something wrong with her car. she went to pump 6, it worked. guy was rude to her don’t deny and tell customers something wrong with their gas tank when it’s your faulty pumps. she told him to put an out of order sign he said no he refused! your other customers are going to have problems with this! if my dad came here i’m sure this would not have happened. also, there are diesel pumps that are also out of order here so for him to deny there’s nothing wrong and yell at my mom is insane. we’re never giving them one penny ever again. he clearly is against women.
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November 2023 by Andy Au
Did you know you can earn AAdvantage American Airlines miles through their Fuel Rewards program?
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November 2023 by Johnny H.
The WORST car wash in LA! Doesnt clean anything anf the dryer doesnt work! Dont go here! Complete rip off!!
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October 2023 by Shaun T.
Honestly one of the only places to get a drive thru touchless carwash. Does an okay job at washing- not suggested if your car is really dirty. But does fine if car is dusty. Dry time is too short so bring microfiber cloths to wipe down car after. But honestly okay with me.
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October 2023 by Justin Dragon
So these scammers blatantly throw the law into the wind. Gas stations are required to give you free air and water with the purchase of gas, any amount. Not here if you want free air that will cost you a minimum of $2 of fuel, too bad that is not the law, the law states no minimum purchase amount. So this station is really that hard pressed and rotten that it needs to squeeze any penny on any unsuspecting people that don't know the law. Shame on you unlawful scammers. Karma is not on your side and never will be. All this because you just didn't want to take my $1 on #5. I guess I should've offered you a $0.01. Obviously, I don't recommend this gas station, steer clear!
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August 2023 by Bitcoinu Tauu
This gas station sells the cigarettes Marlboro for 14$+ feels like a casino 14$+ for just some cigarettes dam man this gas station crazy…
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July 2023 by Bottega Veneta
This gas station sells the cigarettes Marlboro for 14$+ feels like a casino 14$+ for just some cigarettes dam man this gas station crazy…
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July 2023 by Suzanne F.
If I could give this place a zero on June 28th I certainly would. I got gas and then I I went through the car wash and stopped in the middle of it. I proceeded to go into the store and the young man behind the glass refuse to give me his name or let me go through the car wash again. He was very rude and I would never recommend going to this gas station before a car wash ever again to anyone. After speaking with Olio,the owner, he responded to my issue in a very professional manner. I'm positive he would have handled the initial situation completely differently. I am pleased to say he and the Shell corporation did not allow the situation to go unnoticed and most assuredly would not let it happen to another patron again. My sincere thanks to Mr. O.
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April 2023 by Zillionairesink
Out tattoo shop called ZILLIONAIRESINK is on same block so we use this location every day love how convenient it is for snack!!!!
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April 2023 by dc “DC” lingua
I thought if I purchased gas I would get free air, not here, they want 2 dollars after I purchased gas!Is this illegal!
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January 2023 by Evan Gunsberg
Horrible gas station. I was charged 4 dollars more for a car wash than it was listed and it didn't even clean my car.
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November 2022 by Aya E.
I used the car wash and it told me to drive up - I drove up and the car wash stopped - I spoke to the cashier and she would refund or get me another car wash - the car wash started and stopped! only half of my car was wet - they have terrible customer service support, this isn't the first time I have had a conflict at this location. I once bought something that was expired and when I attempted to exchange it in the same hour WITH MY RECEIPT - they refused!! it was f****** $10!!!! all they had to do was give me another car wash!!!!!
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November 2022 by Diana Ramírez
I was passing by and I stop to get gas and but cigarettes. At the cashier who 1st charged me 25 for gas I didn't ask for, by ""mistake"" she said, then i was told that the cigarettes worth 9 dollars on ANY SHELL GAS STATION, were 14 bucks with their cc machine fee. I asked her to cancel and just charge 10 dollars for gas, as emergency re-fuel. She not only refused but yelled at me to cancel the transaction. Middle Eastern people with no customer service skills, not bilingual and on top of that they give me short gallons. Almost half. No wonder why they are empty while the Arco station crossing street,, has lines like if it was an in n out. Lol. STAY AWAY !!!!! From thus shell
