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March 2024 by hanna munster
Went into shoe palace yesterday around 9pm and the workers discriminate, to the point where they called security on my friend and I, when we were just browsing, I don't know how the hell we looked like we were gonna ransack a store when we didn't have no big bags or anything. Felt harassed and intimated to even look for the item I was trying to buy, big, huge security men towering over for no reason, literally felt harassed and intimated out of the store.Stay away from this store, if you're not sure what to buy, or they'll call security on you. super unpleasant experience.
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February 2024 by David Smith
Store says it closes at 10 pm but when I got there at 8:50 they said they were closed
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February 2024 by Dan Baldwin
Great store with a huge range and excellent sales.
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January 2024 by Reymunda Gehart
Everytime I go to this store they say they get new shoes well I went and they had the same ole same ole shoes. N that's because they said they got a truck of " new" shoes on a Tues n they said to come on Fri. until they finish putting them all out...I was disappointed. N it's becuz it's called " ✌️ The Shoe Department ✌️" Quote on Quote. N I bought some shoes and I took them back because the bow on the shoe wouldn't stay down. When I bought them the bow was down on one of the shoes but it was kind of standing up a bit and I thought well if I wear them it will not show. N it wouldn't stay down it like rolled up. So I got my money back. I was disappointed that this store doesn't even have a variety of dressy flats shoes. ?
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December 2023 by Shawn Mobley
Friendly, helpful staff. Very affordable
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October 2023 by TravelTester
Very large selection of every brand you can imagine. I was looking for a winter jacket and the friendly staff did everything they could to help me find it
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September 2023 by Meryl
A large selection of reasonably priced shoes for L.A.
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September 2023 by Marci Lashway
I went to the Shoe Palace searching for sneakers for an event under a tight deadline. I received the best customer service and was helped by KD. He really went out of his way to help me find exactly what I was looking for. He was very polite and even put a hustle in his step because he knew I was in a rush. Such a nice and polite associate. I will definitely be returning!
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June 2023 by Me Yo
Got 2 awesome half baked shirts on sale 2 for 25 bucks. Got my son some J's and some shirts there too. 2 story place is awesome. On the corner of the Hollywood walk of Fame.
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June 2023 by Johnnef C Mendoza
They have classic shoes and many other items, also you would assume that shoes here are more expensive since they are located in Hollywoood near by walk of fame but they actually aren't.
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June 2023 by Idan Fierstein
The staff was very unhelpful. I asked an employee if they had my size in a sneaker and I was left waiting on the side for 10 minutes until I eventually just gave up and left. Wide selection but given the terrible customer service, I would honestly prefer just going to Foot Locker.
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June 2023 by Lorena Venegas
After a really BAD experience in shoe palace Burbank , I came here and it was a different story. My respect with the people working here and the customer service . Thank you RICKY and MALIK for your outstanding help and customer service . I left the store with three pair of shoes.
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June 2023 by Melek xxx
The young guy and girl were so nice, came from Europe to LA. Friendly staff and luckily found the pair I wanted
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March 2023 by Michael Yang
Best show store in West Hollywood! Always visit this place everytime in in LA
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February 2023 by Jay Jeeninga
A lot cheaper than Foot Locker if you're looking to a pair of shoes stop in here big selection very reasonable price
