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January 2024 by Andrew G.
Great moving company and team. This is the second time we've hired Sinatra MoversJuanpablo and his crew worked hard, they were organized, professional and didn't waste time. Highly recommend for movers.
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January 2024 by Natalie S.
Excellent service. They were efficient, hardworking, and very friendly. I would never have moved my belongings as quickly as they did. Highly recommend!
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November 2023 by Larry G.
Just used Sinatra Movers to move our office again. As my March 1 2021 review stated, these guys are the best. So efficient, fast and a great price as well. Moving is such a drag, but Sinatra makes it so much easier. I would not think of moving without hiring them. I highly recommend them.
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November 2023 by Chase S.
10/10 moving experience. Johnny and Douglas were outstanding to work with. Highly professional and worked really hard to get the move complete while being extra careful with our stuff. This move really required 3-4 movers but they didn't complain and worked through it even with a triple staircase at the new apartment. I've moved 8 times in the past decade and these were by far the best movers I've worked with.. highly recommend Sinatra and definitely would suggest requesting Johnny and Douglas
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October 2023 by Tom C.
I have a great experience using Sinatra Movers last week. I hired them after seeing one of the trucks and checking out reviews, and I was not disappointed. The crew sent to help me - Johnny, Angel, and Osme - were punctual, fast and efficient. I had a lot of stuff to move and they went above and beyond. The experience with the front office was also terrific - friendly and communicative. Hopefully I won't have to move again anytime soon but if I do, I'd definitely hire Sinatra Movers again. Thank you all!
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October 2023 by Dorothy C.
The bottom line is RUN!! I would give ZERO stars except that one of the movers was very nice and tried his best to be helpful. We hired this company to move our daughter's belongings from a 1 BR apartment in Santa Barbara to Los Angeles after requesting quotes from several companies. The hourly rate at Sinatra was slightly less than the competitors and reviews were good, so we went with them. BIG MISTAKE! First of all, their estimate was $1600 which seemed perhaps a little high but not unreasonable, and the final bill ended up being over $2600, and only if we paid in cash!! I don't expect an estimate to be spot on, but being off by $1000 (82%) is downright criminal! There were several instances of bait and switch involved, like the undisclosed fact that they charged double for the driving time (time AND separate charge of $5 per mile) and time and a half for any hours over 8. The reason the estimate was so bad?---they sent two guys, only one of which actually worked, so the job took at least twice as long as it should have (with the rate based on hours, including travel). I feel really sorry for the good guy (Oleksandr) actually, but frankly it's not easy to be generous considering how much it cost us! His partner Adam dragged his way through the day, only spoke Russian (or pretended to), did not cooperate when asked him to move certain items first (like stacking boxes into the truck first to save space), refused to take certain items like houseplants, damaged several things, left several critical items behind, and Adam ended the day by screaming and cursing at my daughter then demanded extra money or refused to leave my daughter's new place. They arrived late, were very slow and didn't pack many items they were contracted to. My husband ended up packing most of the kitchen by himself. They charged a large amount for plastic wrap, using probably twice what was needed to wrap the furniture. By the time they left (we weren't informed about the 1.5 x rate until they had goofed around for at least 6 hours), everyone was anxious and upset and in their "rush" (and having "no room left") they ended up skipping whole rooms (the pantry and the dining room), leaving them behind. One item moved was a large 50 gallon saltwater reef aquarium. Before they arrived, my daughter removed all of the water and carefully packed all of the living organisms into plastic bags in buckets so they could survive the trip, assuming she could reassemble everything immediately upon arriving at her new place. The whole thing is a pretty fragile and very expensive set-up. By the end of an already long exhausting day, she became very upset and frustrated that no matter how many times she asked the movers to be careful, Adam continued to move the parts of the tank with careless disregard; this is what resulted in him screaming and cursing at her, calling her a crazy bitch and worse. To add injury to insult, possibly thinking they were trash the movers left two critical pieces of the tank behind, forcing her to make a trip back to Santa Barbara (a six hour trip by bus and train) to get them and causing many hundreds of dollars of corals and other organisms to die in the interim. N.B. The movers also informed us that of the regular $129 per hour rate, they receive only $19 per hour, so I guess I'm not surprised that they would try to stretch the job out! Again, I think the bosses at Sinatra are criminal! If this doesn't make you run screaming from this company, don't say you weren't warned! RESPONSE TO SINATRA'S REPLY: The reply from Sinatra is pathetic. We weren't offered a third mover, so anything caused by inadequate help is their fault (obviously if Adam had worked they may not have needed a third). The truck was not packed at all efficiently, which is why they claimed to be full and unable to take my daughter's plants (AND the contents of the dining room/ pantry plus critical parts of the aquarium). It's completely ridiculous to think that the contents of a one be
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October 2023 by Chandler S.
VERY LONG POST AHEAD: One star for this review is generous, and I am only giving one star because Yelp does not allow Zero stars. I don't even know where to begin with how dissatisfied I was with Sinatra Movers. I originally asked for an early morning move out time, because we wanted to be done by late afternoon. The manager originally said they had 2-5pm. I had to let our apartment manager know that, and they were only able to reserve the elevator at 2pm due to other moves. The next day (move out day) the manager let us know that they had 10:30am, but unfortunately movers could only come earliest 1pm because of the elevator. I felt that some of the movers were very slow, and they were smoking cigarettes during our PAID moving time which I found to be absolutely unacceptable, as we had a toddler with us and they came back into our apartment smelling of cigarettes. The manager told us the move was estimated to take 5 hours and I have that in writing. After 5 hours, the moving truck BROKE DOWN and the manager tried to force us to pay a $200 fee to leave our things in the truck overnight. I said there was absolutely NO way in HELL we were paying for the inconvenience. After some back and forth, they took our things in the truck overnight, and we had to pay an additional 3 hours in the morning for the continued move AFTER the manager said it would take no longer than 5 hours. ALL of our things were boxed up. The movers did not box ONE thing for us and tape it up. We could not wait to be finished with this company. We will NEVER use them again. We were so dissatisfied with the unpleasant service. The only kind thing were two movers named Jairo and Serge. The actual owner, Serge, not to be confused with the nice mover, is a horrible business man. Would never use this company. Next time we will go with our favorite choice, Pure Moving Company.
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September 2023 by Dhaval P.
I was looking for a hassle free move so I started looking for different moving companies. I was not satisfied with most of them as they seemed very pushy to get the work. They kept calling me to do a service with them. I finally decided to go with Sinatra Movers. They are very responsive through yelp or through email. I asked for 2 movers. Both of them were veey nice and hard working. One of them was Serge. He was humble and answered all the questions I had. They made sure to finish the move as fast as possible with care. Even though I offered a food they said we would have it at last as we would like to finish the job first. They are really dedicated. I would definitely recommend them.
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September 2023 by Brooke D.
Great move! They were communicative, efficient, fast, and got all of my things moved very quickly. Would absolutely recommend and use again!
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September 2023 by Khwaja “Arsalaan” Ahmed
Sergei and Yuri did an excellent job! They were so fast efficient and worked hard despite the heat! We loved them and would hire them again!
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September 2023 by Orion
Sergey, was great and helpful. He was fast and communicated very well. He was very friendly. I would recommend him all the time. I was hesitate about a moving service. He restored faith and will request him again. Thank you so much for prompt service
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September 2023 by Amyn Barolia
I had Serge and Yuri come to help me move back to my house from a temporary residence and they were amazing. They were efficient, polite, direct with their information, and very thorough with the move. No request was too much and they finished the job very quickly...in less than the minimum allocated time. I would highly recommend Sinatra Movers and really appreciated Serge and Yuri's demeanor.
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September 2023 by Rubi G.
Found this moving company after seeing one of their trucks in our neighborhood and used them for our move. Their pricing was very reasonable and they somehow got our couch through our awkward entryway. 1000/10! thanks Serg and crew.
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August 2023 by Clare M.
Sinatra Movers exceeded our expectations! We hired two movers to help us load up furniture and boxes into our uhaul in West LA. To start, Mary from the office was extremely kind, communicative, and straightforward via email and text. On the day of our move, Juan Pablo and Jonathan were the best. The arrival window was between 8-10 am and they arrived around 8:15 am, giving us a heads up about 30 minutes prior. Once here, they quickly got to work, played some great tunes, and just really gave us the peace of mind we needed for this huge move. They added extra padding, shrink wrap, and made sure everything was secure in the truck. They finished in about 2.5 hours. Juan Pablo and Jonathan were both great guys all around, and definitely pros. We seriously could not have done this without them and we are so grateful! Thank you!
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July 2023 by Molly Bailey
I had an excellent experience with Sinatra movers for the second time! They were very efficient, careful and ensured everything went smoothly. I will absolutely use them again!
