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December 2023 by Josef Ajram
Acceptable
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September 2023 by J B
Bad customer service, the owner is a super spreader and puts customers lives at risk
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September 2023 by Jack F.
The employee "Hether" needs to stop talking so much it takes away attention and is very disruptive.
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June 2023 by Arisha Balouch
Sorella Boutique in Los Angeles is a fashion lover's paradise! From trendy tops to chic dresses, their collection is impeccable. The store offers a wide range of women's clothing that is stylish, unique, and of excellent quality. The staff is friendly and knowledgeable, providing excellent customer service. Whether you're looking for a casual outfit or a glamorous ensemble, Sorella Boutique has got you covered! A must-visit destination for fashion-forward individuals.
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June 2023 by Cindy F.
No dressing room AND no refunds so will not be shopping here. If you're not going to have a dressing room then at least offer full refunds
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April 2023 by Keyona Littleton (Lulu)
The clothes here are so cute!! They are priced greatly and they always surprise me with their selection! I feel like my style doesn’t really fit the vibe of the store but I always find something I love and can incorporate into my style! Not a lot of stores have the same kind of versatility!
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January 2023 by X5 MEDIA
So package comes late even if you live in L.A washed once and letters come off and shrunk customers service is pathetic how do you say your a scam store with out saying your a scam store its just the cheap material for the price is crazy and y'all know its late so stop talking to everyone like there trying to pull one on you customer service
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October 2022 by Desiree Reyes
First time I ordered, my shipment arrived in 2 days, I guess because I live in Long beach ca, which is 30 mins form this store. I purchased another piece, btw, a knock off of Kim's jumpsuits, and 3 days went by without any update. I had actually expectations like the first time, that it would be ere fast, therfore I paid for shipping, because I work, picking it up would be a hassle. I emailed them a few times, without any luck of an update. Then on Day 4 they said the Holiday had pushed shipping but the shipment shows "label created not dropped." meaning they lied to me. I asked them kindly if they can actually cancle the order, since its not dropped, and I can go and pick it up, again I had plans for this outfit, they said NO. They have not dropped it, but they cannot cancle it for me to go pick up, instead, they offered a store credit once it arrives. Which is also a bad deal, since I have only purchased 3 items in 4 years and its also their fault that its not shipping. I emailed them back, upset, and as much as I dont want to be rude, when I am ignored, and feel very little care and concern about my situation, anyone would get upset. I asked them one more time, if then can they at least make sure it drops. Day #5, tracking shows label created 2 days ago, NOT DROPPED. If you don't care about customers requests and satisfaction, then why shoudl we feed you..? Awful service. Awful responses, n real concern to help. And disregared all the responsibility to actually drop on time.
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October 2022 by Kekerella
I ordered from this place two weeks ago and never received my order but you guys can’t give me a refund ? That’s crazy to me
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October 2022 by Sally Shaver
I really like your clothes. I give them 5 stars.
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August 2022 by Jack R.
Disgusting employees Rude. Will not be back. They also are racist. Don't come here.
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July 2022 by Isabella F.
Tacky place with rude employees. Overpriced cheap items like everything in LA. Better luck going to a second hand store
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May 2022 by Alison L.
Absolutely LOVE this store! Clean presentation and super friendly staff! Definitely gonna go shop there soon again!
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March 2022 by Adeerya J
Everyone was so sweet and so helpful! Loved the vibe and organization of the store! Wish more boutiques organized by color!
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February 2022 by Rachel S
You can find really unique pieces here. Lay was working at the time and helped me pick out cool pieces to wear and recommended what I could pair the items with. It was like going shopping with a friend. So helpful, thank you very much!
