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March 2024 by Luis Martinez
Came in and placed a simple order (Lavendar Latte) Orange Beenie didn't ask for a name cause there was only 2 customers. Strats getting crowded.... 25 minutes later my order still isn't ready. He asks for the name and I remind him je didn't ask for one. "Oh sorry I forgot your order" and he makes it in the spot in 1 minute. That's not right under any circumstance. 8 different people just walked up and got orders off the counter including people that ordered way afyer me. Didn't get a receipt like I prompted it to, didn't get my name. Check your cameras at 10: 20am March 28,2024. As a Customer , what would you do???
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December 2023 by Aniceto Orantes
Bathrooms not available and there is no plug
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November 2023 by Picasso Milano Forever
The management and Staff always goes above and beyond ultra for me and welcome me with open hearts and arms.
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October 2023 by Austin Brewster
Joe the barista was so nice and provided us excellent service. He gave us recommendations on places in the neighborhood to explore. The other barista on bar was also very kind, but we didn't get his name. The atmosphere in this Starbucks is really great and good for studying. Will definitely come here more!Wheelchair accessibility: Lots of space to maneuver and sit at tables.
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October 2023 by Vision First
The worst service I have ever got in my life being a customer for Starbucks for 20 years. Very rude and not smiling at all. Felt like they’re going through hard times or something. The lady making the coffee messed up my coffee twice. Throw it away and left the store. Would never come again.
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October 2023 by Samson Clay
Best service ever, I am always greeted by name and they already have my order memorized. Super fantastic team of people here.
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October 2023 by Kenneth P.
Great customer service, awesome coffee, cleanliness always, cool music, friendly environment/atmosphere in side. Very cool people! Oh, and employees are always helpful. Keep up the great work.
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September 2023 by Kesi Drake
Great study space and the employees treat you like family !!
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September 2023 by David Tirala
The coffee was so hot i had to wait 10 minutes for it to cool down. moreover, it was tasteless and not very sweet. the muffin was edible.
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July 2023 by John Wang
Lovely place with great staff.Only problem is they SEALED UP all the power outlet.Great for coffee and catching up, horrible place to work at.I understand the intention is to discourage loiterers, but I’m not sure sacrificing students, solo developers, and customers that need them is worth it.
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June 2023 by EJ Russell
As far as Starbucks goes, this is my "Cheers." Cool baristas and a mecca for the friendliest dogs.
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May 2023 by Aaron Boykung
The service is bad the the other branch. Keep me waiting for 10 mins event there is no queue.
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April 2023 by Derek Talifer
Best Starbucks in DTLA, hands down. The Manager and and staff are great. Store is running like a well oiled machine. Uber busy but never a long wait. Plenty of seating. Overall 5+ stars.
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April 2023 by DJZofPCB
Just coffee, and munchies. Clean. This would be a good secret agent drop or exchange location.
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January 2023 by Domingo Rodriguez
Would appear they helped themselves to a $5 tip on my nfc tap payment. Kid working looked like he was 12 so maybe he just gave himself money out of incompetence?? IdkPointed the discrepancy out to manager, she smuggly said she couldn't do anything to correct it.
