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February 2024 by Miss Konur
I placed a mobile order for a few tumblers and reusable cold cups through the Starbucks app. When I arrived to pick them up I was told that they did not have them in stock. They would not cancel the order, and they refused to refund to the original form of payment. They insisted that they could only provide me with store credit. The store refund card is useless if you only order ahead. In order to use my own money that Starbucks had owed me, I would have no other option but to go into Starbucks and order in person, which I never do. If you can not fulfill the order then you return the amount paid. A restricted use store credit is not acceptable nor equal to a refund..not even close!!.. I cant think of any other business who does this.. do better.
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January 2024 by Dylan Elliott
The NICEST baristas of any Starbucks or coffee shop I’ve been to.
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January 2024 by Yury Fridman
It's a Starbucks.. What more can be said ?
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December 2023 by Jassie Jay
Absolutely insane!Every time I go there; a simple americano is somehow 2$ more expensive than usual and it’s never made right.They look down at you for not giving tips- with a huge creepy smile.I regret even accepting the greeting and saying hello back.Everyone- 4$ drink turned into 7$ and yet tastes the worst . Excuses and no refunds even after they say they would.Never going there again.
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November 2023 by James Frost
I've been to this Starbucks location many times now and like every Starbucks I've ever been to, it was great! It's clean and organized, the staff are friendly, quick, knowledgeable, and patient. We sat outside on the patio area that overlooks Sunset Boulevard and enjoyed a relaxing morning with great coffee and friends. #gratitude. Thank you, Starbucks. Always a winner.Parking: There is a free parking lot right behind the Starbucks. Parking is difficult in LA, and free parking is extremely rare, so it's a very nice bonus to not have parking stress.
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October 2023 by Musabe B.
Russell had such a positive spirit that shone through the service from start to finish. I was warmly greeted the moment I walked in and he carried that until the moment I stepped out. Really made my morning!
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October 2023 by Ana Lara
I love their Chai latte tea with soy milk no water ?
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September 2023 by Jonathan J.
Thanks Fabian for the amazing customer service you provided. I was ready to lodge a complaint, but you completely changed my mind with your outstanding support. Your efforts were genuinely comforting and it's clear that this company is lucky to have you on their team.
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September 2023 by Davone Barnes
Staff is extremely prejudice and bias if you do not come from money and are not a local regardless of purchases.a lot of gossiping and unprofessional conduct I do not recommend this place if you are African
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September 2023 by Mario J
It made my day just with the outstanding customer service from the cashier and the service girl ????
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August 2023 by Lennie Fournier
Google maps had me turn right at the intersection, but I now know that there's a one-way entrance off Sunset BEFORE the corner that I could have used. Signs indicate parking fees or validation needed, but not currently the case.Pleasant outdoor seating (with music). Get bathroom code from barista!
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July 2023 by Loretta Wells
I love the outdoor seating at this Starbucks. It's the perfect place to relax and people-watch on a sunny day ❤
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July 2023 by Zama M.
Most friendly Starbucks I have been! Great happy staff ! Welcomy ! Grooving music ! Good vibe ! Easy parking ! What else do you want
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July 2023 by Amjad Bahmad
☕️
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June 2023 by George Rub
Terrible never good coffee always hot water