-
March 2024 by Zuriel B.A.
I have had Subway since high school. It good but customer service is the priority. All the ones I always stopped by very excellent service and good quality how they make your sandwich . BUT THIS ONE IN THE UNION STATION, you try to tell them to put MORE” but they act like they don’t understand . It’s like if they serve it with one or two pickles or tomatoes it doesn’t matter if you order foot long. THEY BERLY SERVE OR PUT ANYTHING.
-
February 2024 by Dwayne Love
I haven’t even got a chance to eat yet so I’ll update this if necessary. The first time I came here in 2022 the customer service was so terrible. The workers was extremely rude for no reason I decided to no even order my food. Second time was this morning another bad experience. But I guess they deal with a lot of homeless people doing crazy stuff around here so if you’re black they automatically assume you are one of them so they treat you how they perceive you. Not a criminal or homeless being black is not a crime SMH I’ll make sure I won’t support this place for sure next time. I just always say like it’s not the place it’s the people and when it’s different people you think you have better results, I was wrong!
-
February 2024 by Michelle Smith
If I can give 0 stars I would. The guy short changed me then said that it was his tip (I gave him a $20 my order was 15.14 with tax. I got $1.25 back). I had lettuce on my sandwich and it tasted like it was never washed (isn’t subways Moto “eat fresh”, there is nothing fresh about this location) I recommend not going here if you want your change back or if you don’t want to get food poisoning. Subway really needs to retrain these employees or better yet get better employees.
-
February 2024 by Lindsy Sweat-Grayson
This location is in the Train Station. My first time visiting this location. First thing shoutout to my Girl Ms R. Who saved my thermos from being taken when I left it at the register. She saved it for me, and I did return for it a couple hours later when I realized I left it. Her gesture meant so much to me. And to be honest, that made my food the best ? and I would love to say hello to her when I pass thru again. ? traveling can be stressful and then I forgot my thermos there. I'm super grateful ? and their customer service was fantastic today! ?
-
November 2023 by Boof
Subway deals are the best. Yea, they use wacky ingredients, but it's affordable and filling
-
October 2023 by Booby Womack
The coupon scanned she voided the transaction & said we dont accept coupons ? do
-
October 2023 by Adriana Bobadilla
I asked for a sandwich and I requested for the bread to get toasted just with mayonnaise and cheese and the girl refused to do it. She said they don’t do it that way. She was very rude and acted like her train was leaving. She was rushing me through my order. I visited at this location today, October 2 , 2023 at around1:30 PM I don’t know her name but I hope with the time and date you can figure it out and she can get some customer service etiquette training.
-
September 2023 by Erik Brickmeier
Tasty! And a fun place for people watching!!
-
June 2023 by Shanni M.
I can do without the attitude. I literally don't understand why people insist on taking out their grievances on customers and are surprised when we all choose NOT TO TIP I keep thinking different time of day will yield a different type of customer service, WRONG!
-
June 2023 by chris cline
This place has the worst service possible I ordered a teriyaki chicken sandwich and ended up getting a teriyaki beef thing, wasn't even a sandwich, didn't even ask me what I wanted on my sandwich, just threw it together, threw things on here, in proportions that I didn't even want, didn't add condiments, just decided to rush through it like was any other common day, subway is supposed to be how you want your sandwich not how they want to make it, I wanted my sandwich the way it's supposed to be made, like subway is supposed to be, not some hack job
-
April 2023 by Stephen Wolfstein
Worlds smallest subway kiosk. Great for a sandwich to take on the trainParking: It is inside the train station.
-
March 2023 by Derek Somerville
Frustrating when they don't open on time.
-
December 2022 by Sharon F.
The surliest most unhappy staff on the planet. No smiles, no thank you - even when you give them the tips they don't deserve. Flies have fun at that location as well. Watch your food or they'll have a party on it while it's being prepared.
-
November 2022 by Gerard Whelan
Food is great service is great.However you get one Star because you have tables on NO seats
-
November 2022 by Patrick Tumilty
I love that place great people great food they made it all I wanted it done I give Subway sandwich Union station 110%. It is a wonderful place to eat
