-
February 2024 by Chris F.
they didn't wanna help me I ported over and they told me to go back to my old provider they so rude worst store ever
-
January 2024 by Antonio Mendoza
Very good
-
December 2023 by Efrain Carcamo
Went in for support with reactivating a hot spot device and adding phone lines. Katherinne was able to answer all my questions and get everything done in great time. Have had issues with this with other tmobile locations, but Katherinne was able to resolve all issues.
-
November 2023 by Jimmy Montes
The staff here and the manager was great! I think his name was Jose. Very helpful in getting us set up for service!10/10
-
November 2023 by Ashley Walker
Probably the WORST location to go too ! I came inside to get a new phone and I would think they would be nice enough to earn a little commission off of me but NOPE the employee with the long nails was popin her gum having the worst energy to give ! If you dont want to work there then dont do it ! I didnt catch her name I was already to upset after she didnt try to accommodate me with getting a new phone . Do not go to this location !!!!!!!
-
November 2023 by Alberto Barajas
Great service! This store has the best employees out of all the T Mobile store in the greater LA area. I will definitely be coming back.
-
November 2023 by Eddy’s D.
Katherine was super helpful and very kind! super happy with the service! She knew what to do, where to go, and did everything super quickly thanks to her! Definitely one of the best customer service.
-
October 2023 by Santino Santino
Im going to be honest, I walked in here trying to pay my metro bill and the amazing customer service won me over! Maria showed me some promotions i couldnt deny. She got me a brand new apple watch and saved me some money on my home internet. Not only did they save me from metro but they saved me from spectrum ?
-
September 2023 by Jorge J1
After I decline for the screen protector and phone case due to high price . Sales rep mentioned that USB wall charger comes included with the phone. After walking out of the store and checking my invoice I was charged for the wall charger. I dislike that he lied to me and made it impossible to get a refund. He mentioned since they are not fully own by tmobile they are allowed to include it with the new purchased phone as a package. I was very furious and decided to just returned everything but again he mentioned there will be a 40$ fee restocking fee. What a bunch of crooks. Please avoid.We work hard for our money and they Lie to make a sale. Very unethical especially to those that are not aware like our seniors and no English readers.
-
September 2023 by Jose Zuniga
Young blonde haired guy would not stop hitting on his co worker whole time I was trying to get an iPhone replacement. Most ghetto T-Mobile store I’ve ever been in
-
September 2023 by Evelyn R.
Staff was super helpful, answered my many questions. Definitely the best T-Mobile I've been to! Thank you!
-
September 2023 by Stephanie Avila
I went to t-mobile to ask some questions about promotions that they have as soon as I walked in I was welcomed and was helped right away by deisy and Allen they worked with me and gave me the right promotions that was best for me they where patient and nice to me and I was glad to go to this t-mobile because I’ve gone to other t-mobiles and they didn’t treat me the same as here
-
August 2023 by Angie Suzette
Horrible service Janet is a scammer and they are really doing illegal moves in this store went to check out a phone and without being told I was charged for two lines under a senior citizen line I'm 26 that same day I called to cancel all her mess and just yesterday recieved a bill for 108 for a phone and service I never had thank goodness customer service was helpful and helped report the situation and clear all charges Janet did all this for some commision I wonder how many people they have scammed it's discusting and pathetic
-
August 2023 by Tyler Walker
When I went to visit tmobile concerning my account. “Kat” was very patient and helpful throughout the account process! 10 out of 10 in my book
-
August 2023 by Evelyn Romero
The most welcoming T-Mobile I’ve been to. Staff was very helpful. Thank you!
