-
February 2024 by Karma is real * enjoyed life
The worst t mobile in town.....
-
July 2023 by MyTigre60
Bad actitude towards customers. They think they own the place.The owner should be aware of the sale representatives bad habits.
-
July 2023 by LASHEDRA HOLLAND
Fast & knowledgeable with their customers services
-
July 2023 by Doris Garcia
Gustavo was really helpful! We switched my mom's account from Metro over to T-Mobile, and we even added the internet feature!
-
May 2023 by Beach City562
Bad customer service at this location in the hood
-
May 2023 by Aliyya N. Lovelace-Haynes
AWESOME PLACE ?GREAT SERVICE ?WONDERFUL NICE STAFF?
-
December 2022 by Raquel S.
T-Mobile lies to get sales! Customer for years with insurance but couldn't get a quality upgrade. The sales person told me the phone case and screen protector would be free.... The next day I'm charged full price and it's added to my monthly bill!! They told me I could get a Apple Watch 8 for free with a line.... Went back and they were like that does exist it's another low grade watch. She probably would have done what she did with the phone case. Tell me it's free and put the excessive cost on my monthly bill stretched out for 2 years! False advertising!
-
November 2022 by Manya Traub
Kevin Flores the new hire at the Carson T-Mobile has been extremely helpful. I am a non-techy person, and he has had all the patients in the world explaining so much to me. I feel he would be a good addition to your company. I look forward to seeing him again whenever I have issues. Thank you so very much for having him on board.
-
October 2022 by Joel Lemus
Good customer service wait time wasn't the best
-
August 2022 by H Shields
To many people hanging out and around the store, asking for money.
-
July 2022 by Devin Broussard
They don't answer the phone for some reason.
-
June 2022 by jaime fuentes
She Was Really Like And Handful, Lizbeth And She Was A Very Good Employee I Was Happy She No's Her Work.
-
March 2022 by Alejandra R.
WORST T-MOBILE STORE!! Go somewhere else they are no help at all smh they are all lazy they need to close this location down !!!
-
January 2022 by Donald Gomez Erving
I give them 3 stars because their customer service and product knowledge is awesome, BUT, whoever does the scheduling SHOULD NOT be doing the scheduling because there is a store full of people with only TWO workers! No consideration taken by the Manager of the TIME it takes for an associate to show and explain new phone features and pricing models, etc. So that leaves customers just piling up and getting frustrated. As was I. But again, GREAT customer service, but terrible managerial foresight, (assuming it be the Manager who makes the associate work schedule). Bottom line, expect to wait. If you fly through, awesome, but come in expecting to wait.
-
November 2021 by Edwin S.
I am writing this because I believe credit should be given where it's deserved. My aunt older lady in her early 60s is always afraid of going to upgrade her device because there isn't many people who are willing to help her the way it should. We were greeted by both staff members, Flor was so kind and patient she helped my aunt buy a new Samsung device and all I can say is thank you for taking the time to help my aunt even though I was there ! Flor explained the trade in amount, the credits, my aunt also got a free watch and that was because Flor informed her of everything! I'd definitely come back and recommend my friends and family around that neighborhood to be helped by Flor. Hopefully this gets you her ! Thank you again for all of your great work and knowledge!
