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April 2024 by Audree Baldizon
I’ve come twice. Both time staff completely ignore people at door. Their hours are wrong too but no one can be bothered to tell the actual customers.
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April 2024 by Robin k
It was unfriendly and unpleasant.
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March 2024 by Nataly
Let me start of by stating that the costumer service here is quite the best. I want to thank JASMINE in particular for taking the time in helping me out with another stores issue. (Coffee bean on Wilshire ) she went beyond what she needed to do and I thank her for that.
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March 2024 by Giana
A place I use occasionallyIt's convenient because it's in the market.The taste of coffee is just so-so.Sitting next to the window looking outsideWithout feeling stuffyIt's nice to be able to chat
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March 2024 by Alex Vela
It's not open during working hours and sign stating why
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January 2024 by Shirley Y.
Food and drinks taste good, but the PACKAGING?? They gave me a paper bag for holding two drinks. When I lifted the bag, it literally ripped in half and made me spilled my drinks.
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January 2024 by Rolando Flores
The coffee was good.But bad customer service to me young lady was rude to
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January 2024 by Jun Yayaura
Ordered a latte.The taste is perfect.Please note that business hours are 2pm on Saturdays and Sundays!Until 6pm even on weekdays.In a place where the rent seems to be high, will this amount of business hours be enough to generate enough sales?Or is coffee bean even more profitable than regular coffee?
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December 2023 by Ranvier N.
The only reason why I come to this place is because it's near my work place. By the time I get my bagel is cold already and their peppermint mocha is lacking creating ingredient unlike the other coffee bean establishment.
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December 2023 by Diana Macias
Coffee Bean loves to display food they don’t actually have. Out of bagels at least 3 times a week. One time I ordered a hot tea with honey, and was given just that except that they put honey sticks directly in the drink… Honey sticks in plastic, directly in the drink, as if the drink was going to melt the plastic away and only leave the honey behind. I’m not joking. But I blame it on the establishment itself, the owners, not the people making the drinks- whoever trained them- or didn’t.
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December 2023 by Jay C.
Horrible customer service, attitude and most important COFFEE. ORDERED A LATTE and female worker puts the lid on. I try to drink it and it stinks of perfume or scented lotion. I asked for another lid and got so much attitude. Latte was horrible too. Franchise owner is an idiot as well... it's Dec 2023 and they just allowed seating and it's still spaced out
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October 2023 by Daniel D.
This places sucks. Terrible customer service. Sandwich was cold. Could have easily corrected the situation but they didn't care. Go to Starbucks down the street.
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October 2023 by Felicia Rivera
The skinny girl with a straight, black hair that works at 3 pm is SUPER mean. She wouldn't add any modifiers despite having heard me, and she showed a hateful, disgusted face the whole time. They don't call you when your drink is ready, too. When I checked my drink and picked it up, she was there frowning at me and pretending not to hear my "thank you". Will never come back to this branch!!
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September 2023 by clara
the workers are so inattentive… esp the girl with slight highlights and curly hair that works in the morning. i waited 7-10 min for a bagel that takes 10 seconds to heat up (according TO HER). i was trying to give them time since there were like 2 other ppl waiting. come to find out she forgot my order completely. and started it after 4 other ppl’s orders. no apology, just hands it to me. i really dont like this locations service :/
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September 2023 by Edwin Gonzalez
Depending on who is working that day. The employees are rude and are expecting you to buy something every 45 mins or so.
