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November 2023 by Max Mac
Awesome location I was in and out with a few Amazon returns. Charles was also very helpful and patient. My new go-to UPS Store.
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May 2023 by B A
Convenient location, however this location gives consistently subpar service, even when you call ahead to verify their services, equipment and ability. If you get service at all.l, it is a Hassel because staff do not know how to use the store's equipment and cannot be bothered to figure it out or ask.Fortunately, there is another location on Wilshire Blvd and Vermont Ave. not too far.Legit, in the 10 minutes it took to visit Vermont/Wilshire, the UPS Store5917 got it done.
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April 2023 by Basirat A
Convenient location, however this location gives consistently subpar service, even when you call ahead to verify their services, equipment and ability. If you get service at all.l, it is a Hassel because staff do not know how to use the store's equipment and cannot be bothered to figure it out or ask. Fortunately, there is another location on Wilshire Blvd and Vermont Ave. not too far. Legit, in the 10 minutes it took to visit Vermont/Wilshire, the UPS Store5917 got it done.
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April 2023 by RAFAEL DURAN
Always perfect!! Staff is awesome. Always ready to help
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March 2023 by T F.
I've been a P.O. Box renter for ten years. I've watched this location go from great to horrible and now, in 2023, it's under new management. The new owners, a lovely married couple, have been working tirelessly day and night since taking over. They care. They know their business and they are learning their customers along the way. I'm happy this location is and the store is making its way back to efficiency with stellar customer service.
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January 2023 by Lily S.
Stand in line for 15 mins for an Amazon return . Don't go here. Is not a place where you can go in and out
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December 2022 by Jack Kwon
Great staff, rude manager
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November 2022 by take tonbo
An ordinary UPS store. Parking hard to do in huge structure. Staff gave me hassle about packing. Suggest go to Larchmont store
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November 2022 by Brody S.
This location is supposed to open at 9, it's already past 9:20 and no one is in the shop, total waste of time.
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October 2022 by Sarah S.
Here's the thing, the staff here is awesome! Really quick service and very friendly. The inside of the store is incredibly clean and organized. A juxtaposition of this particular block which is grimey outside. That has no barring on how great this UPS location is though. Free underground parking in the garage! I'll definitely be going to this location for all my shipping needs --- and amazon returns!
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October 2022 by j ho
can get busy close to 5 but i’ve never waited too long. the workers are also very kind and friendly, which can be hard to come by in shipping — also there’s validated parking off oxford for those who bother to circle around to the garage
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October 2022 by georg kochi
An ordinary UPS store. Parking hard to do in huge structure. Staff gave me hassle about packing. Suggest go to Larchmont store
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October 2022 by taylor campione
Spent like 20 min trying to find a place to park and find the actual store and gave up
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September 2022 by Solafa “Sue” Harb
Christal was such a big help when I came in on 8/16/22 to purchase shipping labels and drop off my packages! She was super patient with me while I was searching for the addresses and confirming everything was correct!I called this morning to confirm that my packages were shipped out as the website hasn’t updated with the tracking AT ALL.Luckily Christal answered and confirmed the packages were shipped out and gave me updates on where they were at the moment. She also told me to call back Monday to confirm the packages were out for delivery as the website would probably not update.
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September 2022 by Charles Barraza
Came here to look for a Notary and I got exactly what I needed. Very quick and easy process to get my documents notarized. They also have parking available on Wilshire and Oxford (it’s right behind the CVS parking lot and it’s called Solair parking. You just have to follow the sign that says “retail parking” and it’ll take you underground). You just have to go up the elevator from the parking garage that brings you up to Wilshire and Western and they’re right around the corner. They even validate parking for an hour which is more than enough. Really friendly staff too I will for sure be coming back
