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January 2024 by Rachel B.
We used Trek movers today and had a great experience. This was the second time we've used them and both times, they were early, kind, professional, and efficient. They took great care with our stuff and went above and beyond to help build furniture that wasn't even part of the move. Can't recommend them enough!
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December 2023 by Saurabh ..
David and his team from Trek movers did an amazing job for my move. They were very careful and meticulous in wrapping and protecting all items and loading them. At the destination they again carefully unwrapped and placed everything as per our convenience. They were very kind and cooperative. I would use them again in the future and highly recommend them to others!!
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December 2023 by Kyara B.
I had a great experience using Trek Movers! Their website makes it easy to book a reservation online. They also had great customer service! I reached out to fix a mistake on my moving estimate, and the woman I spoke with on the phone was very kind and helpful! Before my moving day I got an email outlining an itinerary of what to expect day of. I really appreciated the guidance! On the day of, my movers did a walk through of my apartment and gave me a time estimate. They ended up extremely close to their estimate at the end! The movers were fast and efficient and honestly made this stressful day so much better! Thank you!!
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November 2023 by Samuel G.
The moving guys did not speak English very well. They did not have the signed contract with them. They did not have the correct packing material with them, despite being given photos and a list of what needed to be moved. All that we requested was shrink wrap and blankets, which they did not have. The first thing the guy did was light a cigarette when he got off the truck and then refused to put it out when requested to do so. After reviewing the items to be moved the guy got angry and said they need another person. They were rude and nasty. And this is AFTER I got bail emails and texts telling me how great the service was going to be and detailed information as to what the workers would be doing. The image is great but the reality is ugly and nothing like what they promised. The owner called and just defended his company. I did not allow then to do the job. DO NOT USE THEM.
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November 2023 by Yelena M.
I am not sure how this company gets 5 stars. My best guest is bots. I would not recommend hiring Trek movers. Our experience with them was far from satisfactory - they brought it a team of people who didn't speak any English, which caused a lot of miscommunications. They would not listen to our instructions, broke some things and only partially reimbursed for one broken vase, lost most of my very expensive toiletries and cosmetics - entire bathroom (!), completely gaslighted when asked about lost items, refused to cover the loss AND even insurance deductible, wrote in foreign language (Russian) on our boxes so we had no idea where was what, poorly packed, spent quite some time staring into space, talking, etc. Giving an extra star to make it two, only because moving is hard work. Don't hire.
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October 2023 by Greg P.
Have you ever had a perfect move with perfect movers who were friendly, honest, careful, smiling when they moved huge and heavy items, and accommodating. Yeah, me neither... until now. These guys moved my stuff from Los Angeles to Santa Barbara and it was not an easy move. They moved a telephone booth that probably weight 1000 pounds. They never complained and could not have been more incredible. Do not hesitate at all to use this amazing business. It is so rare to find anyone like these guys let alone movers.
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October 2023 by Sebastian L.
Complete sub par moving company. Doesn't respond to moving damages and false moving times. We will see you in court and make you pay 10 fold.
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October 2023 by Shawn Gunadi
Almas and Alex crew was very professional and great at explaining their rates and prices. They were so efficient at moving everything safe and sound that I will be using their services again for any future moves. Our 80 inch flat screen TV made it without a hitch and all bins were wrapped as below!!
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October 2023 by Nathan Hower
I did a short distance move with Trek. My movers, Vladimir, Sergei, and Anton, did an incredible job packing and moving my things. Vladimir can also maneuver a 10-ton truck with exceptional skill. They were courteous, hard working, and took care with our possessions, which included fragile china. Everything was packed neatly with padding, and nothing arrived damaged. The Trek front office was less impressive. They gave me conflicting details depending on who I spoke to, sent the movers with way too large a truck, and the movers arrived with different information about the move than what I had in writing from the office. They asked for some details, like the number of minutes it takes to get from parking to the unit, but forgot to check for other details like whether the unit included a loft or what kind of staircase lead to it, so the movers didn't know those details until they arrived. Make sure if you talk on the phone that you get a followup in writing and check it carefully, including confirmation that expendables are included in the hourly rates. Also, their "partial packing" covers relatively little actual packing, maybe 10 medium boxes, so if you want your belongings packed, opt for full packing, which should have the same hourly rate. Do this just in case or else the workers might not have enough materials. I don't think any of the places they fell short or gave conflicting info were in bad faith, I just think the company might benefit from being a bit more organized. Overall it was a good experience and I would use them again.
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September 2023 by Eli E.
Moving service was great. I really appreciate Alex and Robert for coming I. And helping me move all my stuff. Communication was great. And the speed at which they took care of the whole move. Was amazing. Really glad we called them. Will definitely use again in the future. Thank you thank you thank you.
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September 2023 by J Chazhi
Trek Movers did an excellent job with my move! They worked efficiently and smoothly, and handled heavy furniture well. They gave suggestions and advice that helped make that move happen without any issues. I would highly recommend them!
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September 2023 by VASILII R.
I'm happy to have hired this company to move my entire house. It completely took away the stress of trying to figure out how I was going to get all my furniture downstairs and into a truck. Somehow, they were able to quickly move my entire house in less than 8 hours! This included taking all my stuff out of the old house which had 3 flights of stairs and into the new house which was 2 stories. They effectively got my king-sized mattress, heavy media console, and gigantic dresser downstairs from the top floor! Thanks to TREK MOVERS for working non-stop and getting the job done!
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September 2023 by Kathleen B.
I used this moving company based on reviews and I was thoroughly impressed. Anatole and Alex were awesome from start to finish. I highly recommend them before choosing anyone else. They made my day with their professionalism, hard work and kindness.
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September 2023 by Katie S.
We found exactly what we needed with Trek Movers! We spoke with multiple moving companies and they were incredibly well priced, so pleasant to communicate with, and had such straightforward terms. The team that showed up today was everything and more. Truly. The work that they put in for our tricky and overwhelming move was so impressive. It made a stressful situation so much easier. They were efficient, professional, kind, and really fun to work with. It was a heavier workload than expected and they took care of all of it like champs. I would absolutely book with Trek Movers again. Very very grateful for all that they did for us
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September 2023 by Kristen E.
The crew they sent was professional and did a fantastic job. They handled moving two corporate apartments to storage. The company did a good job communicating overall. The crew arrived on time and also communicated well. We didn't have to worry about anything.
