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March 2024 by Myra Ware
Not much.
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February 2024 by SHOOTERSONDECK
Clean truck, easy rental and return process.
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February 2024 by Vee
The location seemed short staffed, but Delroy was amazing, quick & efficient, give him a raise!!
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February 2024 by Samuel Americano
Service is slow. The lady that helped me was boasting about how she doesn't get up from her office chair unless its to use the restroom or break . They don't inspect or clean trucks. The inspection process just has you do a walk around of the exterior of the truck. When i got to my location to move i opened the trailer and what i saw inside was human excrement and the culprits clothing. Please stay away from this location … if you must make sure you open the back and peak inside because this is so sad i had to clean and sanitize my self … i would have driven back but it was urgent i get everything moved because it was for my sister in the hospital. I deserve big refund or some compensation. I would rate zero stars if i could.
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February 2024 by David Steinitz
Nice bunch of people. Ceaser helped me and could not of been nicer. Very good trailer. They got me in and out in no time. We will defiantly use them again even though they are not the closest to me.
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December 2023 by Timykee Toney
Awesome fast friendly
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November 2023 by Petahyah Little
U-Haul had the wrong mileage recorded and charged me for 28 miles and I drove only 9 miles. They charged me an additional $30.00. I had to dispute it and now I have to wait and call back the next day to get my refund, and that's if I remember.
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November 2023 by Brandy Henderson
This U-Haul ain’t the one!!!!! And the female employee stayed on her cell phone the whole time I was there. I didn’t know if she was talking to me or the person on the phone.
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September 2023 by Jacob Gonzales
Was immediately greeted with the worst (rude) customer service at any U-haul i’ve been to so far. Unfortunate to have employees who don’t have a good attitude towards customers. I personally don’t understand having such a mean attitude towards somebody for no reason? I was genuinely shocked at how rude her responses were to my questions. Don’t come to this location if you need genuine help or decent customer service.
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May 2023 by Jeffrey
Delroy, the manager on duty was amazing. Super great customer service, very impressed. I will be back
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May 2023 by chris
ashlee the worker at this uhaul wasn’t helpful at all. the vehicle we received didn’t have gas in it and was at less than 1/4 full. the vehicle was also damaged in many places and didn’t have a battery in it because people apparently steal the batteries. when we arrived, we had to wait 15 minutes because there were no employees around. the worker that eventually helped us (ashlee) had a poor attitude and was very short when answering questions. i didn’t feel like a valued customer, she made me feel like a burden. i was not happy that uhaul didn’t have a vehicle available at the location i requested either. when i drove by that location later, there were many similar vehicles on the lot buy i guess they weren’t available for whatever reason. on a separate note, i didn’t like that uhaul contacted me to tow a loaded trailer for that pickup location so i ended up wondering if they didn’t give me the truck at my requested location because i didn’t accept towing their trailer. overall, i had a poor experience and will probably rent from penske next time.
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March 2023 by Jackson Z.
Terrible service with trying to coordinate online delivery for boxes. Driver never called me and then said they tried to deliver but my property was inaccessible so they returned my order to the U-haul store. Got a call from the U-haul store later saying that they were unloading my boxes back at the store. I asked them to try delivering again as my address is 10 minutes away and they refused. Store employee over the phone was incredibly rude and disrespectful. Avoid interacting with this location at all costs!
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March 2023 by Perfecto Hernández
It's good because that's a lot You can move a lot of boxes up to the same time
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January 2023 by Jessica Wirtz
DO NOT RENT. They have had our UBoxes for a month and can not give us an update on when they will arrive. They have left us sleeping on the floor and with a completely empty apartment. They have told us that they would be delivered, so I took the day off of work, and then they canceled hours before stating they don’t know when they would be delivered. Completely unacceptable. Horrible business.
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January 2023 by Maisha Grimes
Only problem is when you're returning your rental, there's no clear indicator of when you've reached the gas 1/4 return. I put in 1/2 a tank. No refund either. That should be clear for novices like me. Otherwise, this location has great workers that provided superb help.
