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April 2024 by Heather R.
Jyee was absolutely amazing! He was incredibly helpful when we ran into some issues with our U-haul certificate. He contacted the store owner and was able to get us in and out super quickly. I have had terrible experience with u-haul in the past but Jyee was such a pleasure to work with and we will come back to this location thanks to him! Thank you Jyee!
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April 2024 by Chris W.
Arrived 15 minutes before close for a quick propane tank fill. The rude employee waves his hand and says they're closed. "We close early." He shouts. Alrighty.
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March 2024 by sarvenaz t
Had an extremely disappointing encounter at this location due to an employee named Ryan, we rushed out get there before the closing after an exhausting day. Ryan not only refused to offer the needed assistance, falsely citing the cashier's early closure. RYAN's behavior was outright sadistic--mocking and disrespecting us, and laughing as we begged for help, highlighting the distance we had to travel back home. His enjoyment of this power trip was evident and deeply troubling. Also, he had personal conversations with his girlfriend on speakerphone in front of us instead of trying to resolve our issue , showcasing a complete disregard for professionalism. When requested to speak with a manager, he dismissively laughed, falsely claiming he didn't have one. His refusal to provide his name, which I later identified through photos here, was particularly aggravating. This encounter was not just unhelpful but demeaning and added unnecessary stress and cost . I really hope this feedback is taken into account to substantially improve customer service standards at this location.
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February 2024 by Sarv T.
Had an extremely disappointing encounter at this location due to an employee named Ryan, we rushed out get there before the closing after an exhausting day. Ryan not only refused to offer the needed assistance, falsely citing the cashier's early closure. RYAN's behavior was outright sadistic--mocking and disrespecting us, and laughing as we begged for help, highlighting the distance we had to travel back home. His enjoyment of this power trip was evident and deeply troubling. Also, he had personal conversations with his girlfriend on speakerphone in front of us instead of trying to resolve out issue , showcasing a complete disregard for professionalism. When requested to speak with a manager, he dismissively laughed, falsely claiming he didn't have one. His refusal to provide his name, which I later identified through photos here, was particularly aggravating. This encounter was not just unhelpful but demeaning and added unnecessary stress and cost . I really hope this feedback is taken into account to substantially improve customer service standards at this location.
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February 2024 by Julia M
Quick, simple, and handled all of my concerns with ease. Thanks UHaul ??
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February 2024 by Carl DeJan
Everything
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February 2024 by Don Farrell
This place should not be representing U Haul.
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January 2024 by Daniel G.
I recently went to refill propane tanks there satisfied with price cheaper then exchanging them especially if there a few tanks. People there are helpful
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January 2024 by Patricia Lewis
Both locations were amazing. The customer service went out and beyond to assist me and solved my problem. I highly recommend. Thank you
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January 2024 by Jeff Camp
Polite, quick and easy
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December 2023 by Cristopher Hermiston
I will never recommend this office, as there are staff who cheat. We took a car with 9/16 tank fuel, after 20 miles the fuel level dropped and the low fuel level sensor turned on. I had to top up the fuel by $ 100 so that the level was 9/16 again. After refueling, the fuel was consumed slowly, as it should be. I am sure that this deception with fuel was done by the staff.
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December 2023 by KillemAll Coop
Employee looked & acted as if he hated his job.
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November 2023 by Sahand Benshian
They are fraud! They sell you anything they want and they will over charge you
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October 2023 by Dayday D.
Bs company sorry ass Management very unprofessional and rude Ryan is the rudest will never get a truck from this location AGAIN
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October 2023 by Rhodora Maliksi
Jaee provided excellent customer service. He was genuinely friendly and handled my rental quickly and efficiently. I would give him the 5 stars.The console had a sticky substance on it, but otherwise, everything else was clean. The truck engine seemed sluggish and may have needed a tune-up.
