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February 2024 by Blasian Britney
Nice truck, was dependable
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June 2023 by Karen Estrella
This was the easiest rental experience I have ever had. Everything was done virtually and Ryan was able to help me get the keys in Less than 10 minutes. The cargo van was clean and very nice. At the end of my rental I made a mistake in the fuel starting point and the system charged me for fuel even though I had pumped gasoline to where I got it from and Ryan was so helpful and helped me correct the discrepancy! overall great customer service, simple, straightforward and so easy. Will be renting from here again in the future if I need another uHaul!
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January 2023 by Jessica Wirtz
DO NOT RENT. They have had our UBoxes for a month and can not give us an update on when they will arrive. They have left us sleeping on the floor and with a completely empty apartment. They have told us that they would be delivered, so I took the day off of work, and then they canceled hours before stating they don’t know when they would be delivered. Completely unacceptable. Horrible business.
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June 2020 by Mark Sommer
Poor service the attendant said he couldn't help me. On a Sunday before closing and refused to be of any help. Told me to go to Culver City.
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February 2020 by Amanda S.
Beyond unprofessional. We arrived at 8 AM sharp to pick up all our dollies, pads, materials and truck to find they had none of it. Our entire day was ruined. They could have called me yesterday to notify. Ryan is NOT who you should or can trust.
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November 2019 by perry Price
Great guy's, super helpful.
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June 2018 by Layla Yohannes
Don't rent from here..good prices but not worth it unless you want your things infested with bed bugs. Thanks to these guys, I have the added stress of dealing with an exterminator. Moving is already stressful just avoid this location and save yourself time, money and sanity. I wish I could give them 0 stars
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July 2017 by Rivera David
Contact
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March 2017 by David C.
Best experience with renting a u-haul ever, seriously. I have moved several times in my life, and it is never an exciting time and is a very stressful process. Ryan and his team were amazing. When I arrived to pick-up the vehicle, I was greeted right away and the truck was there and ready to go for me. I was little bummed when I noticed there was only a quarter tank of gas when I first got it, but thought "oh well, if that's all I have to deal with I'm in great shape." To my surprise I received a message later in the day from Ryan apologizing for the lack of gas in the vehicle and that I would actually be receiving a credit on my bill due to my inconvenience. He also let me know that I had the full day to use the vehicle and not to worry about returning it later than I had planned. In the end, through a very stressful time having to move, Ryan and his team were a blessing. I seriously would recommend them to anyone, and can't thank them enough.
