Ulta Beauty is a popular destination for those seeking a wide range of beauty products and services. With a vast selection of over 25,000 items from 500 brands, customers can find products for cosmetics, fragrance, body, skin, and hair care. Exclusive brands such as Kylie Cosmetics, Olaplex, and PATTERN are also available. The salon at Ulta Beauty offers various services including haircuts, color, makeup, and ear piercing. Customers can book appointments online or walk in for availability. Many customers appreciate the friendly and welcoming environment at this location. Staff members like Adam are praised for their kindness, professionalism, and excellent service, making visitors feel valued and appreciated. Customers also enjoy the attentive assistance from facialist Jo, who provides great skincare recommendations and alerts about special rewards points offers. Sophie is recognized for her expertise in eyebrow shaping and grooming, helping customers achieve a magazine-cover look. The store manager Leslie is highly appreciated for her efforts in taking care of customers, announcing special promotions, and ensuring enough staff are available during busy times. The store is known for its clean, friendly environment and quality service, setting a high standard for customer care. However, there was an incident where a cashier named Alexandria behaved rudely and showed a poor attitude toward a customer, which affected the overall experience negatively. Despite this, the general impression of Ulta Beauty remains positive, thanks to its extensive product selection and professional salon services. Customers are encouraged to visit for a friendly, helpful shopping experience with knowledgeable staff members like Adam, Cynthia, Jo, Sophie, and Leslie.
The ladies at the counter were helpful, I came to pick up a delivery that my wife ordered. When I came inside a lady was kind and helpful along with the ladies at the counter. π―βοΈπ«‘π
May 2026
Best Ulta in LA, been going here for years and itβs always clean and the staff is so knowledgeable and sweet & Faith in the salon is the best!!
April 2026
Charlie was so so helpful absolutely lovely and everyone was very kind so felt super comfortable and had a great experience :)