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August 2023 by Jon Jamesons
Great staff and Lawrence is really helpful. We go to this place for last 3 years and never had any issues.
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August 2023 by Jen L.
I never thought I'd be posting a 5 star review for a USPS, but here I am! This review is mainly for Larry, who seems like a star employee based on other reviews as well. He's just SO friendly and helpful, and made sure that my many, many wedding invitations were "hand-canceled" - they all made it to their recipients without issues!! Thank you Larry!
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July 2023 by Mary D.
Honestly the best post office I have ever been to. The service from the solo man at the counter Larry is impeccable! There's two other post offices at ucla via by USPS that's easier for me to get to but I'll always choose to willing go to this location. Service is consistent and excellent. Typically easy go location though can get busy so bare with it. Larry always gives the best tips, money saving deals and always goes out of his way with loads of consideration for the customer. I never feel cheated here and I never leave in a bad mood. Thanks Larry for going to the back for the extra shipping packages for me! Really made my day!!
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May 2023 by Todd Brandenburg
Larry makes this post office the best around, always going above and beyond, always smiling, and willing to help you with all your needs.Also note they close from 2pm to 3pm for lunch.
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March 2023 by TIANQI WU
I am a first-timer renewing my passport by mail. Despite having read the government website instructions beforehand, I was still a bit nervous and was expecting to get the impatient stare for fumbling to provide what is needed. But Larry (I assume that's the name of the guy from the other reviews) made the process quite painless and fast - one could even say a bit pleasant.
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March 2023 by S Tsubota
Larry is very friendly and smiling yet efficient and speedy. All in all, a “first class” experience!
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March 2023 by Maffi Matilde Signorini
Larry was so helpful! He answered all my question and was very kindI came here on a Thursday around noon and had to wait around 5 minutes to be served
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February 2023 by Heather M.
I have had a post office box with the federal building for over 20 years and when they moved it to the Westwood location I've had nothing but trouble . I would give five stars to Larry that works there, but the system is all messed up. I came on a Saturday and the door is locked at 10 am. We pay to be able to get our bill and then I came back at 11 it's still locked at 12 noon it's still locked at 1 PM. I called the Barrington office and they said it was unlocked. There's been 50 people that have come and gone trying to get in and can't. I told them this and they said they accidentally locked it and will be here and it's still open another hour and nobody's here. I live an hour away in the valley and it's not easy to get here during the week. I put a forwarding address on this post office, but I still don't get my mail forwarded except for maybe five pieces a day. Looks like it's time we need to close this post office box.
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January 2023 by T
This happened back in the summer and is happening again whenever I meet this clerk (the woman, not the guy who always wears a smile) at 1001 Gayley Avenue.Specifically, this Clerk 11 refused to attach the customs form to my package, citing the three customers in line after me as the reason. I insisted that she attach it because this package contains medicine for urgent use and is therefore critical. However, this clerk still refused despite my repeated legitimate insistence on her compliance.In all, clients waiting in line cannot be a reason for her not completing the required procedures for Priority Mail International. From my past experience, this would cause unnecessary delays.I passed the feedback back in July and received an email from someone called K, but it looks like the response did not resolve anything and was simply lip service. Since it repeatedly happened on my international shipments to China, her action risks constituting discrimination based on national origin.
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December 2022 by Sal Lopez
This is ridiculous how are you going to have breaks lunch between two and three pm only time I have to ship and there are close. seems to me they are short staffed or something
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September 2022 by Rocky Andrea
Thank you Larry you are the best and I always leave here feeling better about my day.
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August 2022 by Arash D
I absolutely love this post office. Out of all the post offices I went to this one is by far the best. One would ask me why exactly do you make a statement like this? Why is this one the best? Well the answer is Larry. Larry Larry Larry! Thank you Larry for always being the best at what you do. We don't deserve you!
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August 2022 by Heather Wicks
I never review things but I had to say this place was so sweet. We went out of our way to visit this USPS.Sending our Save the Dates at a USPS on the west side was a really off-putting and rude experience, like they were annoyed we walked through the door.When I saw this place had much higher ratings than all the other ones in the area, I deemed it worth the small travel for the actual wedding invitations, and WOW they were so sweet! They answered all my questions about if my envelopes (heavily decorated) were mailable and gave me good advice and options. They also genuinely were excited and asked about the wedding, which wasn't necessary but made me feel excited to be sending the invites. This is the ONLY usps to go to!!
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July 2022 by esme
The man, I’m assuming is Larry, is always so kind and sweet! Always very welcoming and super helpful! Amazing service every time. Thank you!
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July 2022 by Eugene TEODORESCU
This hub is STILL "alive" because of Larry! Thank you, ma' man !!