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April 2023 by Heather F.
I had a fabulous experience with UNITS. Process was simple, the office was super helpful, and the delivery and pickup was a breeze. I highly recommend this company over any other who offers portable storage!
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February 2023 by Alexandra Joseph
Maria is THE BEST! I called her approximately 1 million times with questions and she was always friendly and so helpful. She also helped me out with a same-day pickup so my unit did not have to sit out on the street overnight. John delivered and picked up my unit and stayed longer when it wasn't ready in time, 11/10 customer service. Finally, there was a minor issue with my unit after pickup and Maria went above and beyond to personally correct it. All my stuff arrived to my new home safely and quickly. I highly recommend UNITS!
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November 2022 by Jason morland
Had a good experience as they were able to get a pod out soon after I called. The other two I called needed two to three days. Good customer service and would use them again.
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November 2022 by jason m.
Called units a while back and they were able to get a pod same day. Great service and good pricing compared to the rest. Will use them again if we ever move.
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September 2022 by Maria B.
Amazing experience with Units of Orange County! We were able to get two units on site fairly quick, as we were in the middle of moving our clinics and needed extra storage. We worked with Units for a few months and didn't have any issues at all. When it was time to call for pick up, the process was super fast and easy. A special THANK YOU to MARIA, as she had been so helpful and courteous. Definitely recommend using them!
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July 2022 by Abel Marica
The drivers doesn’t want to wait 1 minute ! If you don’t have clearance around the container they’re leaving to charge you more for every delay ! I had 2 containers rented from them it took them 2 weeks to pick up the first one … they kept rescheduling! When they came to pick up the second one the driver didn’t even blink … he said it’s not ready and he left !
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July 2022 by Bobby J.
Excellent service. Maria was very responsive and easy to work with. She truly helped take some of the stress out of our move. The pickup and delivery services were performed exactly as promised. The other places that I called were impersonal and hard to deal with. I highly recommend UNITS.
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July 2022 by Bill G.
Our experience with UNITS of Los Angeles was great! They communicated well (by phone and by email). They showed up when they said they would. And their price beat the competition. Maria helpfully mentioned that the 16' were the same price as the 12' and we're glad as we wound up using the extra space. The drop-off and relocation truck drivers were professionally competent, and were able getting the UNIT up the driveway and close to the garage, even though there were overhanging tree branches in the way. I would definitely use them again, and highly recommend them. Thanks to previous Yelp reviewers who provided their similar experiences.
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September 2021 by Mikael A.
Had a great experience using this locally owned storage company for about 1.5 years. The owner and operations manager were extremely responsive and accommodating, even after hours. Only wish they did long distance moves!
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August 2021 by Ruth Iheme
I still want to use this medium to express my gratitude and appreciation immeasurably to MR WILLIAMS
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July 2021 by Javier S.
We used UNITS during our recent selling and buying of our new home and the process could not have been easier. Maria guided us every step of the way and gave us really good advice. The home we were moving out of did not have enough space for the UNITS container to be safely delivered, so Maria arranged for us to be able to load the container at the warehouse facility. Once we found our new home, Maria had the unit delivered, since our new home had enough space for the container. That made moving all our stuff into our new place a breeze; we finished in less than 4 hours. Maria then had the container picked up from our house and we got to see the cool robot they have in action. We will definitely use them again for any storage needs, the price was lower than any of the other portable storage companies and the customer service was heads and shoulders above everyone else.
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July 2021 by corey c.
Maria and Elizabeth at UNITS were awesome during our Covid move. We had to move in the spring but could not move into our new home until the summer. So we rented 4 storage pods to keep our stuff safe until we could move in. We had much more than we thought so at the last minute, I contacted Maria and Elizabeth and they worked and maneuvered until we could get last minute deliveries of the extra pods. THANKS UNITS, you guys were lifesavers.
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April 2021 by Terrence C.
We worked with Elizabeth and she was very nice and understood our needs and was accommodating with what we needed. I appreciate her kindness and her ability to listen and assist us with a Unit pod when we needed it. She was kind enough to schedule the pick up a day after we had it for a month as we needed the extra day to get all our items out of the unit. Thank you for all your support. We will call her again in the future if we need a storage bin. Thank you, Dr. Christy
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March 2021 by Gabrielle S.
I was getting my floors re-done and needed an on-site storage unit. Units was my only option due to my tight winding streets and difficulty with getting a storage unit into my property. Arrival of the unit was smooth, no issues. I scheduled a pick up, they called the morning of and let me know they were on the way, again, no issues. During the pick-up, however, the driver for some reason decided to use a gallon paint can I had sitting in the backyard for some sort of support. Due to the weight of the unit and the paint can not meant for such things, the can crushed, spilling paint all along my driveway. The Units driver did not immediately react and seemed to act like nothing had happened until I went over and ask what had happened. When I asked if and why he was using the paint can he claimed he didn't and it was just in the way. 3 things here that bothered me. 1st - not owning up to his mistake. The paint can was nowhere near the unit. Instead of jumping to clean it up, he tried to shift blame. 2nd- At no point did I receive any sort of apology from the driver. 3rd - the lack of customer service that occurred during the issue - lots of attitude from the office. They did send an apology email after they considered the "matter to be closed", yet it was obviously an afterthought. I will say, they did send the driver back with equipment to clean up the paint as my driveway was now stained. However, due to the lack of general customer service regarding a problem their driver caused, I personally would not use them again or recommend them.
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March 2021 by Nettie Webb
UNITS Moving & Portable Storage of Los Angeles very professional and prompt, called beforehand to tell us they were coming and showed up on time. I had about one bedroom worth of stuff and they got it all out and in under three hours. Would definitely use them again in the future.
