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October 2023 by Megan E.
I absolutely love this place. I've always just driven right in, no wait. My oil change and tires are done in under 15 minutes. Top value, quality and service.
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September 2023 by Molly Teter
I called John asking if he could fit my car into his schedule and he was kind enough to accommodate a same day service. My brakes were acting funny and he replaced the master brake cylinder for me. Fast, reasonable, honest, and very helpful.Services: General repairs & maintenance
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August 2023 by Marko V.
Two things I usually have a problem with when it comes to the mechanics: I hate it when I need to schedule a simple oil change weeks in advance, and I hate even more when they try to sell me that pitch that I need to replace half of the parts in my vehicle ASAP. This place has neither of these issues. I was able to schedule the oil change on my Camry over the phone a day prior, and the whole thing was done in 20 minutes, at the exact same price I was told over the phone - no upsells!Big shout out to John, who really lifted up the customer experience! Keep up the awesome work, guys!
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August 2023 by Manny G.
I bring all my cars here for regular maintenance, large jobs, and small jobs. I have a 4Runner. Tacoma. CRV and a Pilot. This place consistently does a great job at a fair price. Highly recommend.
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June 2023 by R f.
I found Universal Auto and met John at while my work took me to Lincoln Heights to check on a project. I have taken 2 of my vehicles here a 2003 Toyota Tacoma 4 door and Lexus rx35 for various items that needed to be done; shock change out, starter change our , control arm change out etc. In all the repairs all work was done expertly and quickly at a fair price. John makes it a policy to let me know how the work is going and what options I have if there is a change. the most important part of this review is that UNIVERSAL Auto is Honest about what they do and how they treat you as a customer.
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May 2023 by Elizabeth L.
Have been coming here for years and have always been treated with kindness and transparency. They are fast, efficient, and never, ever overcharge. The best.
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April 2023 by Tien L.
I highly recommend this shop in Lincoln Heights. I took my Toyota Prius here for a tune-up because I was at 200,000+ miles and needed a transmission fluid change as well as a spark plug change. John took great care of my car and the prices were very reasonable. I knew John was honest because I started the conversation by saying that I *think* I need a spark plug change. A dishonest mechanic would say "Ok!" without asking any follow-up questions. John responded by saying there's a regular schedule by which spark plugs need to be replaced and, if the spark plugs were replaced recently, then I do not need to replace them again. John asked me if I remembered the last time I replaced my spark plug, and I said probably 100,000+ miles ago.John was very kind and warned me about the rampant catalytic converter theft. He cautioned against parking my car on the street, if I can help it. The transmission fluid change, spark plug change and synthetic oil change only took ~2 hours.The auto shop is centrally located, so I was able to grab some lunch and check out the thrift shops while I waited for my car.
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March 2023 by Michael Holden
These guys were FAST and did a great job on a weird problem for a very fair price. Wish I had known about these guys years ago!
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February 2023 by Julie L.
This place is awesome - convenient, responsive, and quick!! I had oil changed here once (very reasonably priced) and the mechanic noticed that my tires had too much air in them. He took care of it for me!Second time I came here was to fix my parents' car cigarette lighter on a 2007 Toyota Corolla. I needed it to work so I can install a dash cam. I changed the fuse but it didn't fix the issue. I brought it to the shop and spent maybe 30 minutes in the waiting area and was told it was fixed, on the same day. Thank you so much for your service; I can't express how grateful I am for it being so convenient and quick!
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February 2023 by Courtland Budd (TheInaneRambler)
My splash guard got shredded and was scraping the ground as I droveI went on a day where they weren't too busy and they were able to pull off the broken one in a couple of minutes and install the replacement when I got it a week laterExtremely fair price. Very friendly team. Will be returning in the future for anything they're able to do ?
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January 2023 by Alima Lee
I love John ! Knowing I can leave my car here and not be overcharged or over estimated makes me feel at peace bc I don’t know the first thing about car repair. Trust is so important to me and John and his team are honest and reliable.
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January 2023 by Josiah Camp
I am a HUGE fan of Danny !!!!!!! He is definitely the "bad boy" of the shop and John is the well behaved brother - quite spectacular in his own right but no one can compete with Danny's rugged animal magnetism !!!!!!! It's hard to get an appointment with Danny as he's usually traveling the world from Brooklyn to Bangladesh or competing in the MMA but if you are lucky enough to stop in when Danny is there, all I'm gonna say is if you're female, bring an extra pair of underwear !!!
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December 2022 by Mia T.
My friends and I have been coming here for years now and John is truly the best and most honest mechanic we've ever come across. We've done all sorts of things to our cars over the years and John and his team have never disappointed the quality and service. One of the best auto shops you can go to in Los Angeles with reasonable prices. Highly highly recommend!
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November 2022 by Pablo Ruff-Berganza
Fantastic mechanic, excellent service. Has become my go to spot.
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October 2022 by Emily Popa
The service was excellent and fast and the price was the lowest I’ve ever seen for a synthetic oil change. It’s rare to find honest mechanics, but I really trust John after this great experience. I’ll definitely be back anytime I need any service they offer here.Service: Oil change
