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March 2024 by Yo Yo
I’ve been coming here for 6 years and I’ve always had amazing customer service! My most recent experience was amazing, thanks to Evelyn! I had a pretty annoying package that needed creative boxing and Evelyn went the extra mile to make it work. I really appreciated her help and positive attitude. The whole team has always done a great job and they’re so kind. Sad I had to move but I’m glad that this was my home UPS store for a long time. Hope my next one is as good !
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February 2024 by alem kashaka
Great customer service
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February 2024 by Alexsis Glenn
Jose and the staff there were all very helpful and knowledgeable. I was able to complete my printing project with ease and the documents printed in excellent quality. Furthermore, Jose and the team in the store today were professional, polite and exceeded expectations. What did BROWN do for me??? They did that! Lol. Thanks UPS!
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February 2024 by Ivette Romero
Great location, nnice stuff, notary services available
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January 2024 by Cho Biden
This place is never open on time. It’s 9:05 right now and they’re STILL closed.
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December 2023 by Phillip Seo
It's so unfriendlyI went to return an Amazon product and the Asian male employee was the worst.
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October 2023 by Tammy Shea
OMG!!! This store and it's staff are incredible! I had a situation that required me to set up packaging and shipping from a person in LA, California to another person hundreds of miles away, all from a phone call and an email with payment auth information, plus necessary security information! Saved my butt! I am so grateful and highly recommend this store for your usual packaging and shipping needs as well as help with more difficult situations like mine! Thank you, Amy and Staff at Store 5917 for assisting me!!!!!
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October 2023 by Juma Nyumba
Staff were nice and helpful.
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July 2023 by Dan Talion
Shout out to George helped me out with my first package! Was awesome chatting with him, quick, and extremely helpful.
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June 2023 by Starrland S.
I want to give a big thank you to Amy and all of the staff at this location in koreatown. They went far and beyond helping me with my personal shipping issues. I have been a customer here for years and I always get great service and packages on time. Thank you all again for your courtesy, and great customer service
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May 2023 by Alessa T.
At 2pm 5/26 I told the hispanic male worker to be careful with the box its around 16 pounds and the objects are glass and pottery and I placed fragile *this side up* all over the box. He completely ignored me and dropped the box sideways right in front of me with a "dont care" attitude.
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May 2023 by B A
Best UPS Store in and near Koreatown.The staff are ultraprofessional and exceedingly helpful.Easy to access by public transportation in or find parking. Conveniently located near shops.
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April 2023 by Victoria L.
I drop off packages here often, however, the location does not offer receipts so it's a risk. I dropped off two packages here recently and one of the packages was not scanned by FedEx. There's no way of proving I dropped this package off because they don't get receipts. Now I am going back and forth with shipper for my refund. No one is taking accountability for the lost package. This is very frustrating.
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April 2023 by Ameena M.
Next time watch what's going on and help ppl I came to drop off the package n I had to go through a racist Korean customer
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February 2023 by Anaiah Simons
such helpful workers! 2 guys that were there were efficient and kind and knew what they were doing. i had a stressful shipping situation and the guy that was helping me made it so much easier
