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January 2024 by Rey MEza
Did a item return all in box just wasn’t taped and got charged for a strip of tape.
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December 2023 by manuel martinez
It’s crazy that they only have one employee working here in the morning. I came to get something notarized and had to wait a while because the line was so long due to so many people shipping stuff. The guy at the registry was helpful, but I just can’t understand how they only have one person.
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December 2023 by Daniel Lee
I had just landed in USA and needed to post a package in USA. I had already printed my own label on A4 paper but the guy in the store quickly and efficiently created a UPS label in a few minutes. Much easier process and USPS and reasonable shipping price too.
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October 2023 by Michael Daignault
One of the worst UPS in LA. Long lines, terrible attitudes. Go to the MDR ups for great service!
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August 2023 by Taylan Sinan Yilmaz
This place is very close to my house so I go there often. The staff is very polite and nice always, I can't say they are the fastest but they are not slow either. I always find parking. Amazon returns are fast and easy. Yes there is a line sometimes but the store is in the middle of very busy point of the Culver and not a big store so a bit logic says thats normal.
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July 2023 by Austin Liu
Alex made the Amazon return so easier for me! I really love him taking care of everything with high professionalism.
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July 2023 by Satya K.
I had a great experience getting a document notarized and scanned. The notary was extremely professional, kind and helpful.
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June 2023 by Alekzandra Oca
WE WENT TO THIS STORE IN PERSON TO HAVE OUR 2 SNOWBOARD BAGS SHIP FROM HERE TO COLORADO. IT HAS BEEN 40 DAYS, ONLY ONE BAG GOT DELIVERED AND THE OTHER DID NOT ARRIVE UNTIL NOW. THEY CLOSED THE INVESTIGATION BECAUSE THE STORE IS SO UNINTERESTED IN RESOLVING THE ISSUE. WE CALLED THEM MULTIPLE TIMES; WE EVEN USE DIFFERENT NUMBERS, BUT NO ONE ANSWERS.WE ALSO CALLED THE CUSTOMER SERVICE OF UPS, BUT THEY WERE NOT ABLE TO PROVIDE ANY SOULUTION INSTEAD THEY JUST PASS ME AROUND. THEY TOLD ME TO FILE A CLAIM WHICH I DID, UNFORTUNATELY THEIR WEBSITE WON'T LET ME SUBMIT IT!! I'M IN DESPERATE NEED OF HELP TO PLEASE LOCATE MY MISSING BAG AND HAVE IT DELIVER TO ME.
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June 2023 by Michele Shi
Dropping off prepaid package was easy and quick. Staff was nice, store looked clean
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June 2023 by Brandon Wong
Apparently this isn’t a real UPS store. They can’t print return shipping labels and they always run out of packing material.I don’t know why I bother coming here, they always have an excuse for why they can’t do a standard UPS service.Reply:You can start by stocking your store with the necessary supplies to provide basic UPS services. You aren't providing world-class anything. You're not even the best UPS in a 1 mile radius.
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May 2023 by Lauren Gaynor
Literally never go to this UPS - all love to the ppl who work there but I’ve been there 3-5 times over the last couple years and they charge $10-20 more than other locations for the exact same services and pretend they can’t do very simple things like offer shipping labels without new, more expensive boxes/envelopes. It’s super random and annoying! I’m like is this a front???? like???
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March 2023 by John D.
I personally never had an issue here. I usually bring my Amazon returns here and it's a quick and reliable service. Parking sucks a bit , but that isn't the fault of the business.
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March 2023 by Abhay Motiani
i give it two stars since the people they're nice! but it ends at that point. it's ALWAYS a line out the door, $2 for printing a label, terrible parking. at this point i'd rather drive out of the way to another location
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February 2023 by Angela O.
Today I went to the UPS store in Venice in Motor to drop off two packages to return to Amazon and there. I see a note on the door saying we're not accepting Amazon packages today.. so when I go inside and asked the guy why aren't you accepting Amazon packages he says because we're not packing them today I'm like OMG are you serious right now?. so I contacted AMAZON to let them know what was going on and eat themselves couldn't understand why they wouldn't accept my packages and ship them off back to their fulfillment center. So the UPS store in Venice and Motor are rude condescending belligerent, and disrespectful. They need to change the narrative in their minds because they're not gonna get very far in life unless they do.
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February 2023 by Julie W.
They've helped me package many an Amazon return, even a treadmill. They also print here for $1/page. I see others had different experiences but they've always been good to me. They have to deal with long lines of irate people in a small store, so points for that.
