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December 2023 by Matt Calvin
Useless location, just close it. They are never open. Listed hours mean nothing, they post handmade signs with their hours, and then don't even abide by them. I've walked to this location 4 times on different occasions and they've never been open.
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June 2023 by FBI
The clerk is a very rude persa. He doesn't help you at all if you need a plastic bag he wants to charge you.I work with the UPS for 40 years. This is first time I heard you need to buy a plastic bag.They need to change their rules and regulation for the plastic bag or envelope why. You? Should. Charge? People the. Time the people bring their shipping with you.
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June 2023 by DR JAY OUTLET
The clerk is a very rude persa. He doesn't help you at all if you need a plastic bag he wants to charge you.I work with the UPS for 40 years. This is first time I heard you need to buy a plastic bag.They need to change their rules and regulation for the plastic bag or envelope why. You? Should. Charge? People the. Time the people bring their shipping with you.
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May 2023 by oscar Escalante
Always friendly and hard working ups employees
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May 2023 by Tom Roslak
Counter person was nice and helpful.Parking is terrible. It seems that the employees are parking in the lot in front of the service center.I don’t think that is a customer service that management is allowing to happen.It really isn’t set up for customers.Go there if you really have to, otherwise find another UPS or go to FedEx or USPS.Good luck!
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March 2023 by Laura B.Abellán
So weird that they don't offer printing services for my shipping tag. First time ever I encounter a UPS office that does not offer this service...
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February 2023 by Gaspar Ramirez
Worse customer service ever at this location....gave me excuses not to accept my boxes. This location needs Customer Service training badly.
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February 2023 by Noname 63rd
Very kind very helpful the security has great customer service
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February 2023 by Anthony B.
Absolutely the worst customer service I've ever experienced. Walked in there a lady doing absolutely nothing at the front desk and her partner who is doing absolutely nothing wasn't able to give me a box to package my shipment. Like seriously these guys had nothing to do but just handover an empty box, but they were too lazy to do anything let alone lift a finger. These guys are complete waste of society. Won't be returning to this location ever again to many other options.For managements review, this incident happened at 4:15 PM February 2, 2023. It was a short haired lady working the front desk, sort of reddish brown hair.
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January 2023 by Rob R.
So helpful. Bob stayed late for us two days in a row. What more could you ask for? They did what we needed.
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January 2023 by Jessica Cheung
I’ve been going to this UPS store for over 8 years as I live 5 blocks down, and I’ve never had an issue with parking so that’s really weird that others have. The lot has maybe 50 spots and they’re always open spots so you just grab one, run in, and you’re off within 3-5 min tops. If the lot is by random chance full, Manning Ave has all free parking so yeah- not sure what everyone below is talking about.
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October 2022 by Jessica Chow
I’ve been going to this UPS store for over 8 years as I live 5 blocks down, and I’ve never had an issue with parking so that’s really weird that others have. The lot always has open spots so you just grab one, run in, and you’re off within 3-5 min tops. If the lot is full, manning is all free parking lol so yeah- not sure what everyone below is talking about.
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August 2022 by Gary Zembow
Some of the staff are downright RUDE! And they close for 3-4 hour lunch break.
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August 2022 by Mg M.
The lack of care is shocking! I've had 3 packages retunred to sender becuase "I wasn't home" but not one door tag left??Not to mention the package that "was delivered" but no signature on file that was never delivered.Called to complain and the lady gave ZERO fks! "i'm nut sure how i can help you"
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June 2022 by Jenny B.
Closed??? Hours not accurate on Yelp!! Drive all the way and they're closed until 3? Really?