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March 2024 by Kirill Badyulin
Great place, and very nice team. Ryan was polite and professional, and you can really tell he cares. Thank you Ryan!
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March 2024 by Natalie Wade
Pricing was higher than expected! Receipt does not itemized what was purchased, only shows a total of what was paid.
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March 2024 by Wendy Brickman
I have been a customer of a few UPS Stores for over 30 years and they're a great partner and help to my successful marketing consulting business. I enjoyed excellent professional service by David, the Manager, at this UPS Store today on Pico in West Los Angeles! I am so pleased by the service every time I visit from their whole team. They are a great one-stop for my business needs - shipping to and from it, printing, notary services, some office supplies and more! They are problem solvers and help me with my Amazon returns too. Highly recommended!
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February 2024 by Jeff Tong
Fast and easy
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December 2023 by Mark Nearing
I can't thank manager Brandon enough for going above and beyond to personally take care of an issue with my shipment that was sent off to me ..I have never experienced such good customer care as I did with this ups store.. also thank u to David there who kept me up to date? everything was sorted out so quickly..thank you all so very much ????
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December 2023 by Jill Smith
I want to give a shout out to the folks that work at this location of The UPS Store. They handled a return to Amazon for me of multiple items with various return codes and numerous items for each code with a lot of patience for which I am very grateful.
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November 2023 by pebbles
I went to drop off my amazon package. I was in & out. The guy who helped me was very polite
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October 2023 by Sheryl Biesman
Great service, no waiting, helpful staff. Incredibly helpful, friendly and never any waiting. Best neighborhood UPS store around!
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October 2023 by REDEEMER
I always have a pleasurable time whenever I go here. The entire staff is truly amazing. Special shoutout goes to Luna, who always brightens up my day with her charisma and charm. Thanks again :)
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September 2023 by Harry Hargreaves
Used this store to print some official documents and Chris was so helpful. Excellent service and went out of his way to office an envelope for our documents. Great value with attention to detail.
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August 2023 by Nancy Brimhall
Oh boy. The first person to help me when I walked in immediately jumped on me for not having a document (that I didn't know I was supposed to have.) Very rude and then she walked away. While I was on my phone trying to figure out what she needed (with no help from her), another customer walked in who immediatley complained about the rude phone service they received before they drove over. She then pinpointed who it was from the voice and they had a conversation. Yikes. Ultimately, the second guy helping me (the one apparently the phone person was involved with) got a whole lot nicer and we got our deal done. Can't say if they were convenient to my errand travels that day that I would ever go back. There are better customer service UPS stores that do the same service. Just saying.
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August 2023 by zsofi z
Really like this store. The team is friendly and fast, always feel welcomed no matter who’s helping me or how busy they are. Special shoutout to their manager, Brandon, for his sense of humor!
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August 2023 by Henry P.
Came in for a Notary Delia made the process so easy. I was worried on what to expect since I've never had to have one before. But awesome service and friendly team.
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July 2023 by Zsofi Z.
Great location! The store is very clean and organized and the manager - Brandon - seems to really care about his customers and his team. Love coming to this location.
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July 2023 by Brandon R.
Friendly team. Open Sundays. Notary on site. Parking in back of store so no need to street park. The list goes on and on!!!!