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November 2023 by Guga Lee
This post office is a hidden gem in our community! The staff here is knowledgeable and friendly, providing excellent customer service. I appreciate their attention to detail and how they handle every transaction with care. The post office is well-organized, making it easy to navigate and complete my tasks quickly. I'm always impressed by their commitment to ensuring a smooth experience for customers.
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November 2023 by Guga L.
I can't say enough positive things about this post office! From the moment I walked in, I was greeted with a smile and a warm welcome. The employees here are efficient, courteous, and incredibly helpful. They guided me through the process, answered all my questions, and even offered valuable advice on packaging and shipping. This post office is truly a reliable and trustworthy option!
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November 2023 by Fang Chen
Not the most convenient location but never had a problem picking up from here.
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October 2023 by Anna H.
They don't come to the window even though they know many people are waiting for their packages. Please do your job!
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September 2023 by Omar M.
If you're looking for a reliable and efficient Post Office, this is the place to go. The staff here was incredibly helpful and provided excellent customer service. They guided me through the shipping process, ensuring that my package arrived on time and in perfect condition. I appreciate their attention to detail and professionalism. A definite go-to for all your postal needs!
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September 2023 by 夏天
Cannot get through the phone. Stupid robot customer service
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July 2023 by Peach L.
Best station ever. Super polite pleasant and speedy. Friendly and professional. Efficient and reliable. The employees here are fantastic if I could give more stars I would. This place rock's definitely returning.
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June 2023 by Jasper Whang
if i could give negative stars i would. twice i had problems with this annex. came to pick up, had to wait 45 min for someone to come to this super sketchy window. I had to hit the intercom for the employees only gate for someone to come. This annex was also responsible for delivering a package to me, but it never arrived even though the tracking said it was "delivered to an individual". It was sent to my office, so i asked the shipping manager and he told me there's no record of ever receiving anything from that sender. I tried to report this on the USPS website and it took me to an "investigation team" that literally did nothing to help.looks like usps needs a lot of help in improving their service. There are a number of issues to with the automated voice when you call the post office, because no actual person ever picks up the phone there. the website to submit a missing package is also very dysfunctional. i wish amazon just took over the usps, or fedex or some other more functioning shipping service.
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June 2023 by Marjorie Cortez
I got a notice that it will be ready for pick up today and waited 50 mins in line. Only to be told by the attendant that they will try to redeliver today. Just wasted my time ?
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April 2023 by Douglas Dunn
Update 3/18/23: after a lot of effort, we got all the delivery issues worked out for the building. Everything is arriving okay now. They still don't answer the phone though, you have to go in person and wait at that window.Update, 2/6/23: ANSWER THE PHONE
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March 2023 by Oscar
I really am incredibly upset and disappointed at how low the service at post office is. I currently had a package sent back to the seller because the alameda carrier at 1055 N Vignes st sent it without my consent.I have been waiting for my order to arrive a long time and now I find out this location did not set up another delivery round or even tried to notify me to take action or it wouldBe sent back. I am trying to call a representative at this location to see if I can pick up my package and none answers. UghI am asking for better training or firing people. Is this some lazy job because it results in easy and less tasks to do ? I do not know why my package was sent back without my consent. My building not always has the security guard sitting 24/7 to receive everyone at the door. And because of that now my package was sent back.I’m completely surprised how these people work at this offices with completely disregard and ease at their jobs. It’s so completely unacceptable, incompetent, and inconvenient.
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February 2023 by anthony!!!
Do yall even bother to pick up the phone when a customer calls?
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December 2022 by MacMac3416
When the USPS can't deliver my parcels, very convenient under 1/2 mile. I can pick up my parcels the very next day.
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November 2022 by Mike Johnson
Gets no love from me this place needs to be investigated they don't deliver packages they steal packages n mark them delivered n get rude when u seek help on finding ur items
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October 2022 by Ingrid blowing wind Glass
Who can i talk to .. that girl in general delivery steals package. She isnt trustworthy.i had a bizarre experience last week picking up my package