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March 2024 by Max Wallace
Came today after running into an issue at a different post office. One of the employees went above and beyond to help me get all my packages mailed out before they closed. Best experience I've had at a USPS in LA. Thank you, I truly appreciate it.
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February 2024 by Jessica Wang
They literally stole my mail and keep lying about it when I went into the branch FOUR days in a row. It's certified first class mail with tracking information and they still won't admit their fault.
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December 2023 by Van Kim
Renting a P.O. Box at this Post Office has been a game-changer for me. The quality of service is impeccable, with easy setup and hassle-free access to my mail. What's even more remarkable is the incredible value they offer. The rental fees are incredibly reasonable, especially considering the security and privacy it provides. It's a cost-effective solution for keeping my mail organized and secure. I can't recommend it enough!
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December 2023 by Stephen S
First off, I was forced to go here because my expected package had been delivered directly to the post office instead of to me. Though my sender had obviously paid to have it delivered to my house, USPS arbitrarily decided not to do so and then didn’t even bother to leave me a notice. Sender had to alert me they had noticed via tracking that the parcel had to be picked up.So I go to this location on a Tuesday at 4:45. And apparently if you need window service here, you need to get there BEFORE 4:30 — despite the posted hours of this location being until 5. After 4:30, the doors have a crudely taped handwritten sign, along with a man standing guard to prevent anyone from accessing the windows. So rather than fulfill their stated service obligations, the West Adams post office chooses to pay someone to cut off the line half an hour early.Don’t know who’s calling the shots here, but every step of the way there seems to be failure. What an absolute clown show.
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December 2023 by Christina Duphorn Zehnder
Love the staff. Thank you for serving us with love and care.
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December 2023 by Stephen Flynn
The website is wrong they do not have a working camera for passport photos.
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October 2023 by Miracle Mckinney
HIGH VOLUME THEFTS AND FRAUD AT THIS LOCATION IF YOUR MAIL COMES THROUGH THIS LOCATION.Waited 20 mins for representative at the window. They are aware their drivers are taking packages and stealing checks. Get informed delivery and report this location.
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October 2023 by Marcy Blunt
Impossible to have a PO Box here and a job . I can never get my mail.
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July 2023 by Michelle Bak
If you plan on getting your passport renewed, you need to bring your old one with the application. Unfortunately, the workers here know this information and blatantly ignored to tell me this when submitting my application. When I asked for them to tell people in the future so they don’t have to go through this I was told it’s not their problem.
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June 2023 by Dagger Hashimoto
Expected the worst after reading the comments but I had good experience sending my first package ever. Staff was helpful. Wasn’t busy on Monday 2pm
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May 2023 by Don'tNEED ANAME
For this building to be named after Ray Charles, you people are sure not representing him in a great light. Smh a hot mess of a place.
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May 2023 by Brian Dionisi
The staff here does a really admirable and tireless job. The site itself is clearly underfunded and understaffed but I think the staff here deserve credit for making this place run smoothly.
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May 2023 by Maria J R.
I am so disappointed with the telephone service for this office as well, I called to find out what happened to my letter from Los Angeles Unified School District that I was supposed to get this past Wednesday, the person that answered the phoned recommended that I have the school district certified their mail so that it does not get lost, can you imagine this answer instead of being more responsible with their carriers in handling the mail. Rude and not helpful at all, my letter is still missing and I don't know how to claim it, I am waiting for job information and assignments and now I don't know if that letter had that information because the district has so many employees that it is hard to find out. How can one rely on these mail carriers when they are not responsible, many times they have left me mail for another person and I have driven to their address to give it to them. So sad that the office close to me has to deliver the mail and they are so irresponsible and careless.
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April 2023 by IO TH1RT33N 5IVE
This is the worst post office I've ever visited. Line was out the door but only 1 teller and soon as another teller came in the one there closed her window. Smh
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April 2023 by T EZera
Excellent customer service, I was in an out in minutes.What I look for to give good reviews is basically evaluating the individuals need to offer the best experience regardless of who walks in. Its not their business to feel obligated to representBut when they do it anyway l, thats professionals respecting their company their job and themselves. Excellent work4 out of 5 because this staff deserves some remodel luv