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March 2024 by Anthony Vergara
Fast and efficient
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March 2024 by Elaine b Good
I have been going to this Valvoline store on the corner of national and Robertson Boulevard for years. As a single woman, who knows only the basics of how my car works I depend on them to give me honest, evaluations, and to suggest maintenance to avoid major problems, their employees are always pleasant and knowledgeable Today Brittany and Edgar did a great job in telling me what services I might consider next. Thank you guys for keeping me in a state of peace of mind when it comes to my car.
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March 2024 by Kayley Nagle
This is the best car service place in LA! The employees are kind, attentive, and genuinely care about your vehicle. They are well educated and answered all of my questions. As someone who doesn’t know a thing about cars, I feel confident in this place that they will take care of me. 10/10!
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March 2024 by Elite Accreditation Consultants
If you don't mind spending $188 dollars on a oil change, then go for it.
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March 2024 by Excellent Advisor
Got oil and oil and air filters changed...quick and efficient...look up a coupon to get a $13 discount
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March 2024 by Taylor Reighard
Quick, efficient and friendly. Eric is super enthusiastic and good at what he does. Great experience.
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February 2024 by Moshe Ben-Shahar
They write 15 minutes service but all around took five times more
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February 2024 by Rachel Woo
They do not service cars in the order they arrive. If a service takes longer in a certain lane, cars in that lane have to wait while other cars in other lanes get serviced and leave before you. Three cars that arrived after me got serviced before me and I had to wait almost an hour just to get an oil change. They should really try their best to service cars in the order they arrive.
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December 2023 by Arturo Hernandez
Nice prices and fast service
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December 2023 by Brian Deagon
I stopped going to Jiffy Lube years ago and now only go to Valvoline. Their workers are respectful and trustworthy.
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October 2023 by Tania Russell
I have used Valvoline instant oil change for most of my oil changes for several years now. I know that they are pricier than going to my mechanic but they are infinitely more convenient than going to my mechanic for a simple oil change. Using a synthetic blend oil really works well on my older car. The service is fast, efficient, and good. I never have any overfilling or oil leaks or anything like that. They always suggest additional services but they are never pushy in my experience. I get my oil changes regularly and my car keeps humming along happily.Service: Oil change
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October 2023 by Isaac J.
I wanted a service that was efficient, uncomplicated, and reliable, so I came in. Everything worked out perfectly, and I was pleased with the service that I received. Although Kevin, the topside tech, was extremely pleasant, he made the error of using the incorrect oil in my vehicle. The synthetic blend that I use is 10w-30, while he used 5w-30. I was kind and informed him that my vehicle needed 10-30, and he immediately addressed the problem. After that, he instructed the bottom side technician to drain it, but it wasn't drained all the way, and when my truck left the shop, it had an excess of two quarts of fluid. Then, while I was driving home from work, my truck suddenly stopped working. Because there was too much oil in the engine, I had to take my truck to a different Valvoline so that they could drain it. After the accident , my car has been acting strangely and the check engine light has been illuminated, but no one has made any attempt to contact me about it. When I phone the location and ask for Ivan, the manager, the response is always the same. They hand the phone to Kevin, who immediately starts claiming that the manager is not around and that it was any of their fault. It's incredibly irritating because all I want is for my truck to get fixed so that I can get back on my feet. I won't be returning to that Valvoline station on National ever again in my life.
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October 2023 by Resa C.
This review is only speaking to the cashier (who is the manager at this location) and not of the service. Women, I would think before going to this location. At the beginning of my service the cashier, without asking, reached into my car to pop the hood of my vehicle. Had he asked (like all other locations do) , I would have gladly opened it for him. He then tried to reach into my car again without asking to reset my oil life gauge. I have gone to many different Valvoline locations before and have always appreciated their professionalism. But this location does not hold the same standard. Nothing about this experience felt professional, safe, or consensual and I would never recommend this location to any other women or person for that matter.
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September 2023 by Taryn F.
Extremely easy and seamless experience. The maintenance staff was very helpful. Highly recommend this location!
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September 2023 by Rob Mo (BADC0FFE)
Very quick and professional oil change service.This location has great and friendly staff that was able to very quickly and properly perform a simple oil change. We were given regular updates during the process and were NOT hassled with “extras”. Price was really great with a Groupon.
