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November 2023 by Matthew Graham
I'll give the quick story. I needed a screw for my cpu. Although this is a home improvement store and I needed a random screw for my cpu fan, I went here because it's close. I didn't know the size and I got some help from one of the people at this place. It should be more obvious to people who are better with tools how to get exactly what you want, but not me. They were helpful, I got what I wanted, and it was cheap and easy.
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October 2023 by Alexander Villarreal
The best personalized service in town. Reminds me a store from the 50's or 60's. Excellent workers there to assist you. Selection is ok.
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February 2023 by Redd Coltrane
Love this store! Always clean and well stocked with friendly service! Shout out to the lovely Blanca, who is a ray of sunshine everyday and goes above and beyond for every customer!
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February 2023 by Redd C. Ingram
Love this store! Always clean and well stocked with friendly service! Shout out to the lovely Blanca, who is a ray of sunshine everyday and goes above and beyond for every customer!
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January 2023 by Kyle Reese
Very helpful staff always get what I'm looking for there. Great service!!!
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January 2023 by Jessie Nacar
J, the store supervisor help me with the smallest request. I, needed a bolt threaded screw and he took the time to walk me to the location where their hardware department is at and even located the part and bag it for me so I, can make a easy purchase.True vaule is a great store to buy your local home or apartment hardware material.Great customer service!!5 stars
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January 2023 by Debra G.
Knowledgeable staff good inventory helpful staff that are willing to assist customers regardless of sex
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December 2022 by Xuli Cao
Rude staff trade people different!
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December 2022 by Baz L.
I've never had to purchase nuts or bolts and didn't know where to start but they have a complicated process of noting down everything you have in a bag above. The process is tidious and the workers don't like to provide customer service. They just Point at the isle number and let you figure it out. While there, an older lady walked in asking for assistance and they also sent her to the isle. My boyfriend and I asked the employees to help her and they said it was against policy to help which makes no sense. Would not recommend this place.
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November 2022 by Don Soto
nice and helpful got me what i needed.
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October 2022 by Karla S.
I was looking for a new gate remote control. Franklin was very helpful from the beginning. I appreciate him taking the time showing me my options and helping me out with a dead battery for a control I purchased previously from Amazon. He tested the battery and replaced it. Thank you so much! I definitely recommend coming here for all your home needs.
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October 2022 by Beto Ayuso
Convenient in case you have an emergency purchase on maintenance
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September 2022 by Tania Russell
I have been coming to this spot for years. I could probably get lower prices at big box stores but their prices are definitely reasonable particularly considering that you can actually get service here. The staff are very friendly and they will actually help you. If you are working on a larger project they have knowledgeable staff who will help walk you through it if necessary. They have a nice selection of stock, there's been very little that I've needed that I couldn't get at this store. And it's just great to have a store like this in the community and in the vicinity of my neighborhood so I definitely prefer shopping and supporting here.
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September 2022 by Marcin Abram
The best hardware store I have been to. Much better than megastores that can feel overwhelming.
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June 2022 by Mimi S.
I went in for a window screen because I was told by a friend they can make them for you. Awsome idea, and if I'm supporting a small business vs Home Depot even better. I placed my order and was told it'd be ready the next day. When I showed up to pick up my screen they couldn't find my paperwork so of course the screen wasn't ready. Seems like they misplaced the order sheet. I understand, I've worked retail before and s*** happens. They probably got really busy (it was swamped when I first went) and forgot to file it. The staff was very apologetic and promised the screen would be ready the very next day. It was. I missed their call and they didn't leave a message (maybe leave messages so we know if our orders are ready? Just a thought), so I had to look up their number to know it was indeed a missed call from them. When I went to pick up my screen it was ready to go and I was very pleased with their work! The window screen was perfect and for the price it was honestly a steal. I'd give them 3.5 stars overall. Their great work on the window screen and the fact that they were quite apologetic about the mix up with the paperwork makes me feel like it was honest mistake. I will be returning.
