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January 2024 by A Lee
I walked in for a quote and this girl anely was so rude always on her phone while i was just trying to get my quote done. She kept cutting me off when i was talking due to her personal call. She kept ignoring me so i just walked out.
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October 2023 by Birnam Pineda
Very good service in every aspect, kindness and they explain the insurance very well in detail.
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July 2023 by Paz Celestino
Good service, very friendly staff, I liked their attention, speed and satisfaction in their services.
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July 2023 by Raquel Espinoza
Great customer service!!! Extremely welcoming and loving. I was very well treated by Nallely Santillan and she addressed my problems very quickly which was great as I was in a rush.
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July 2023 by Eutiquiana Mejia de Tenorio
Nallely me allude
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July 2023 by K.R. S.
Excellent service and friendly people
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July 2023 by Abraham Villa
She was very patient and explained the whole process ! Very helpful and understanding ! - Nallely santillan
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July 2023 by april
I’ve had a really good experience coming here, the staff was so helpful especially Odaliz Diaz. She answered all my questions and helped me through the process of everything, she was so kind and was communicative. I recommend coming to her whenever you need help!
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July 2023 by Ashley Ramirez
I’m not one to really leave reviews ! The customer service is amazing. I most definitely will refer my family and loved ones towards Veronica’s Insurance, specially to be assisted by Odaliz Diaz!! She was very very helpful and gave me an amazing experience and not only that but she has a very good attitude was not rude, very outgoing and kind!
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July 2023 by Cynthia Ortiz
After stopping by at Veronica’s insurance East LA, I had the pleasure Odaliz in assisting me with my concerns. She was attentive and overall very helpful when it came to questions I had regarding my policy. She went above and beyond to meet my expectations compared to others. I highly recommend Odaliz, she will assist you with issues or concerns you may have!
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July 2023 by Alejandro Rojas I
I wasn’t familiar enough with Veronica’s insurance but after Odaliz helped me, I felt much more confident with the company and the excellent customer service and support Odaliz provided is keeping me as a client! Very great service!
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July 2023 by christian cisneros
Walked in for a quote & was attended immediately by Omar. Friendly service and very knowledgeable. He answered all my questions and concerns and was super patient and very polite.
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June 2023 by David G.
Be very careful with this insurance, they charge an extra $15 if you don't set up autopay with them. You pay 3 months upfront and they won't tell you that the months you pay are for the 1st month and the last 2. Ex: Month payed are (1) (5) (6), you must pay for month (2) (3) and (4). This is the weirdest insurance out there. If you call Customer service, they will transfer you multiple times until the right person can help you. It feels as though every employee can only do one job and the right person must be located.
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April 2023 by Cristian Gallardo
I had the opportunity to visit my local Veronica’s Insurance in East LA today. I was assisted by a young lady named Anneli and man was I impressed with the quality service I was provided. Not only did she take her time in explaining the process but she made me feel very comfortable and welcomed. Their prices are very affordable and they make you feel like family. I welcome everyone to come and see my new friends at Veronica’s East LA and make sure you ask for Anneli. She’s a true professional and makes the process fast and easy! Will definitely return and continue to do business. Thank you Anneli and Veronicas Insurance from a very happy customer!
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April 2023 by Briyith HG
I would highly recommended Veronica’s Insurance East LA. The manager Anneli went out of her way to make my experience great. She was quick and easy going. I will be going back here and recommending her to my friends and family. It’s hard to find someone like Anneli trustworthy, helpful and knowledgeable!