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February 2024 by Janice Gooden
Angie has a terrible attitude. Not sure what was wrong with her but it was just super off putting. There was a nicer woman who helped my daughter and I . Won’t be back here.
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January 2024 by Robin Epstein
Went to by basic Body by Victoria bras in black, nude etc...inventory was nonexistent. Did not have standard size 36C in-stock. I was told to purchase online. Online they make a 100.00 minimum to get free shipping. Of course 2 bras at 49.00 ea ....so I would need to purchase something in addition to my 2 bras...hahaThey suck! I went and bought a different brand of bra...forget VS
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January 2024 by Mrs Priscilla
This place has lots of selections for Victoria’s Secret & Pink. Employees here are accommodating and know the product they are selling. At check out, I was greeted warmly & offered free gift bags without asking since I purchased almost $300 worth of items for the holidays to give away.As a Victoria's Secret card member, this is one of my favorite branches besides the Glendale Galleria.
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December 2023 by Joyce C.
Customer service offers no service at all. Disappointing you can't speak to anyone to resolve a problem
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December 2023 by ARACELI SCHIAFFINO
Great service and I found everything new hereAll the girls are very pretty
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December 2023 by Jewel E.
Employees are welcoming and friendly, eager to help and appear to be constantly helping, folding, arranging etc. the manager is very aggressive flustered and turns questions into challenges when none intended. Maybe just a bad day but not a good look
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November 2023 by Michael Mah (MIKE MAH)
Victoria's Secret at Beverly Center offers a wide selection of lingerie and beauty products in a stylish and inviting atmosphere. The store layout is well organized, making it easy to browse through their extensive collection. The staff is knowledgeable and attentive, providing helpful assistance without being pushy. However, pricing can be on the higher side. Overall, it's a great destination for those seeking quality lingerie and a pleasant shopping experience.
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November 2023 by Griselda V.
I went yesterday to buy a sweater that is sold out everywhere, found it here, and called to put it on hold. When I was paying, this wonderfu cashier was so helpful and caring. Her name is Wendy. Thank you so much for all the help you gave me and others. I know this time is the most busiest time in any store, but your professionalism is up to par.
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October 2023 by Pari K.
0 star actually! I went in and show them the gift card I've received as a gift, she tells me the balance without letting me know that I need a swipable card to be able to spend it in the store lol wasted one hour looking for items! My co workers spent the same card at stores so this shows ppl here don't know how to help customers
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September 2023 by savine l.
Rudest sales associate. I was uncomfortable shopping because of the negative tone and rushed attitude from the sales associate in an empty store.
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August 2023 by Melissa H.
Wow, literally my most horrific retail experience. Took my 12 year old daughter into the Beverly Center location at 5pm tonight, for a bra fitting, store hours listed online state store is open until 6pm. Upon locating a sales associate for help, the employee informed me that she could help with a bra, but that my daughter could not have access to a fitting room. I was informed that, all fitting room access is denied an hour before store closes for "cleaning". The associate proceeded to help my daughter try on a bra over her shirt in the middle of the ginormous store, with customers looking and trying to shop. This is unfortunate, that clients were unable to spend money in a store because lack of access to a basic fitting room. Also notable the gate was lowered 15 minutes before 6pm. I know it's hard to find great retail employees, but this was bottom barrel.
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July 2023 by Rosenberg
Paola was very helpful. She provided excellent customer service.
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May 2023 by Nineth Monroy
I loved lady's amazing services
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May 2023 by Kathryn M.
I mostly shop online when I need bras from VS because the in-person experience at the Beverly Center location has become so intense. They do not trust you to pick out your own size. You're practically chased around the store with a measuring tape. Once when I attempted to try on multiple sizes to compare them, the salesgirl told me this would create "a lot of confusion." Most recently I pretended I was looking for thongs so I could shop for bras when the salesgirl wasn't looking. This did not work. My girlfriends and I now text each other when we have to shop in person, wishing each other good luck, stay strong, don't submit to measurement.
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April 2023 by debra shepheard
Enjoyed my visit. Was warm when I arrived, but the air came on. Wait in line was long.They seemed understaffed. Still a good experience