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October 2024 by David Sun
The condition of the room and hotel facilities were far below any reasonable expectation of quality, and I have documented the following specific concerns, supported by attached pictures and videos:
1. Unsafe and Unstable Flooring: The flooring on the first floor was not level, resulting in constant noise and vibrations when walked upon. Certain sections of the floor even shook.
2 Faulty and Aged Facilities: The hair dryer in the room was not functioning properly and showed clear signs of deterioration, with its plastic casing yellowed and visibly aged. This reflects poor maintenance and a disregard for guest safety and comfort.
3 Unsettling Atmosphere and Window: The narrow and poorly lit stairwells created an uncomfortable and unsettling environment, particularly at night. The lack of adequate lighting combined with the cramped design gave the space a disconcerting and unwelcoming feel. The window in the room could not be closed properly, which resulted in constant exposure to outside noise and compromised security.
4 Peeling Wallpaper: The wallpaper in the room was not adhered to the walls and would shake and peel upon touch. This clearly indicated neglect and lack of proper maintenance, detracting significantly from the room’s overall condition.
5 Narrow Exterior Staircase: The exterior stairway was exceedingly narrow, it was difficult to pass through safely.This presented a serious hazard, particularly in an emergency situation where safe and rapid egress is required.
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December 2020 by Nick R.
What a PERFECT, wonderful experience! I wanted to find a special place to celebrate my girlfriend's birthday with just the two of us and I was so happy to discover this spot. Tom checked us in an was extremely helpful and friendly. The beauty and detail of the Parisian suite is amazing and we were able to relax and enjoy a quiet evening in a great classic Hollywood location. We felt like royalty. I highly recommend it.
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July 2020 by Madelinne K
I stayed here for a night when I came to see a band play at the Palladium. I was able to get early access to my room by calling the office and getting the number for the staff there. This is the best place to stay if you are looking to stay in the area! Right between Sunset and Hollywood, and super convenient to lots of other fun things to do. When I told him I was going to the Palladium he took me outside, down the street, and showed me exactly where it was. Asked what my interests were and then gave me recommendations on what to do based on those. Incredibly kind, all the way. The room itself was amazing, so cute and decorated with such an eye for detail. LA is honestly not my favorite place to go, but I am hoping to go back just so I can stay here again. Even if you only stay here for a night during your whole trip, it's worth it.
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February 2020 by willianny alejandra santiago herrera
Great place to stay in Los Angeles, easy access to the metro, and to walk around. Tom is very helpful and nice. Definitely would stay here again
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February 2020 by harobed1a
Villa delle Stelle is a boutique inn, conveniently located in a quiet street in Hollywood a short walk from Sunset and Vine. Our suite consisted of a tastefully furnished large living room, dining room, and full kitchen in addition to the bedroom and bathroom. We enjoyed a very comfortable stay and highly recommend the property.
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December 2019 by Scott P.
The Good: -Nearby some great restaurants, coffee shops, bars, and venues. -Nearby the metro station -Comfortable bed, a small kitchen, and a lounge area. The Bad: -Was unable to reach anyone by the office phone during office hours or the emergency line both during and before office hours. -The toilet would bubble up water and send whatever you had in there to splash back at you. -The shower would also bubble up water and we could not use the shower without worrying if the shower would overflow. -The parking lot in the back is a one lane and can get easily blocked. -The water back pressure issues were not addressed during our stay (we left a message and no response) and after we called both lines and knocked on the office door at check out time the owner finally appeared and told us we didn't have to check out and that we could just leave (check out instructions were clear that was the case) but we wanted some help getting out since our exit was blocked. We explained that we were blocked in and I asked for an explanation for the phones and the lack of working bathroom and the owner explained that it rained last week and they thought it was fixed. That's it. Basically, this is a fine place to stay if everything goes right, but if something goes wrong, don't expect any help from the management of this place. Also don't come here after it rains.
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November 2019 by BLBinGA
Everything was as represented. Beautiful, spotless, comfortable and in a great location. We all looked forward to getting back "home" each time we left. I highly recommend it and look forward to staying there again.
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October 2019 by Eddie Colón
Great hotel very friendly staff quiet and relaxing. Recommend 100% All pictures are accurate.
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October 2019 by Neil Rotter
Great place. Great deal. In the heart of Hollywood. Would stay here a million times over.
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October 2019 by Jordan Parker
Walking distance to tons of places.
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October 2019 by Da P
Nice interior but smells like a 200 years house. The hotel is overpriced and has hidden costs (which can make 25% of the original price).
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October 2019 by kathy winslett
Historical plc to stay. Dudley Moore's piano
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October 2019 by Marie-Claire Perou
Dream villa. Excellent stay
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October 2019 by Michael Chant
Absolutely amazing... we loved our 2 nights stay... great location and great price for a very special feeling experience of living on Hollywood Boulevard... when I stay in Los Angeles again I will always check here first!!!
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October 2019 by Patrick Tronnier
Tom and Caroline are exceptionally friendly and very knowledgeable of things to do in the area. We stayed in “the English“ suite which included a piano used by Dudley Moore. Beautiful place perfectly located a couple blocks away from the beginning of the walk of fame. Exceptional value.
