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March 2024 by Marilyn L.
I went in to do my usual Friday morning shopping at the Vons on Sepulveda and national. Much to my discussed. One of the employees was speaking to the manager who has blonde hair in the back of the market, with her dog long-haired, and her arms in a pouch, and the dog was way too big for the pouch but why the hell is an employee of a market bringing in their dog and clearly it's not a service dog or they wouldn't be holding it in their arms. Come on Vons your dirty enough half your crap is not current. It's expired product. And now you're allowing your staff to bring their dog to workday what the hell is that? Why doesn't the health department step in and shut these people down you're filthy have your staff never shows up you've only got two staff members that actually work.. I feel bad for the two employees that are exemplary, but someone needs to shut down that market. It's a filthy disgusting mess and the girl who brought their dog went to Starbucks, which is inside the market, picked up a coffee and took the dog upstairs to the room where the staff goes to eat their food, so not only did this girl walk through the market, carrying her big ass dog with the manager, watching her having a long dialogue with her about scheduling and then the girl goes into the staff room with her dog . On Yvonne's for being so disgusting.
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February 2024 by Mia K.
The service has really gone down. I avoid this Vons despite its location to other places I shop because they never have enough check out lanes open and they are really slow. Everything else is the same, good produce section, very nice floral section (though expensive), easy parking and great variety of seasonal/holiday products but it's not worth it to wait in line frustrated.
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February 2024 by Tak Mak
Very friendly and helpful, hardly any lines because the cashiers are super quick. Use the Vons app for even more savings and easily organize deals and shopping lists.
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February 2024 by Arcangel
Found a cockroach on their items and an employee also seemed to enjoy completely watching over me making me feel unwanted in the store while telling me I’m not allowed to FaceTime a relative, so this will be the first and last time going here
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January 2024 by Noah Ratliff
Cashier was rude and mean. Then manually entered prices for 2 items that were more than the actual item was originally. Also by doing that it took off my digital coupons. On top of that I only used one bag and he tried charging me for 4. Called a manager over and her first response to him was “what the hell did you do again?” After hearing all the people in line behind me getting upset I just told them I don’t want any of it now. So I left. I usually like this grocery store but this experience left a bad impression.
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January 2024 by Briana Burnett
Almost everything in the store is expired, from fruits and vegetables to chips. I thought I did a decent job checking dates until I got home and realized I picked up one of the many expired items.
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January 2024 by Roland Kalt
Top, clean and friendly service ?
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January 2024 by Medical Docs
Weekend's display long wait times to get checked out at this store. Meat department does not have even one single human to assist customers over the weekend. One of the employees (a guy with a head wrap) who seemed so angry at himself and at the world around him went on to say, "It's the manager!"........He said the manager is the cause of understaffing. Another employee at the Deli section (tattoos all over his body) and tries to demean women --- claims that hot burning plastic leading to cancerous conditions is "debatable." This fool needs to read books. Plastic when heated produces such chemicals that facilitate cancerous growths in the human body.They sell extremely hot baked chicken wrapped in plastic bags (on top of that, these plastic bags with the chicken packed inside are placed on hot stove like surfaces further heating them up non-stop) until some poor soul buys them. The public is lured into buying these cancerous agents.The least this store employees could do is educate themselves on food safety practices.
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January 2024 by Gwen Rogers
Two check out clerks. Long lines and no self check out.
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December 2023 by Kelsey Knipe
Attempting to shop here feels like being pranked. Note the word “attempting” because several times I’ve had to walk in and walk out because they either don’t have the most basic of groceries I need or there is one single checkout open with a 15 minute wait. It’s a joke. Worst grocery store I’ve been to in my life.
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November 2023 by gio mendez
me and my wife ordered online, we made a mistake about the delivery date and quickly called customer service to cancel and move delivery date the next day. we still get notifications that our order is ready for pick up and it can't be canceled. we try to call customer service multiple times over and over again but we can no longer get hold of anybody. Poor service.
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October 2023 by brown pride
They never answer phone. I have literally waited 15-20 min. Customer service doesn't pick up, neither does the floral.bakery, meat.
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September 2023 by Deidra Kathleen
Krystal is the best. Everyone is great here but s/o to her for helping me find hard to find things in the back.
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September 2023 by Chris Yanke
Adrian is a Champ. This store is clean and all the people here are so much fun. I went over to the bakery I’ll to check out some things and I was immediately greeted and helps but Adrian and several other staff members. This place is incredible.!
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September 2023 by Sean Struble
I went to the deli counter to ask for a packet of mustard and the guy glared at me like I cut him off in traffic. It’s pretty dirty too. Just go to Ralph’s down the street much cleaner nicer and cheaper