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February 2024 by Rev. Jahmean Christ
I had to buy something for my Knee a support and Ankle Brace. I am so very grateful for the Services I received very Helpful and I really needed that help because I was in so much pain that night!!!!!I thank God for everyone who helped me in the Store.
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December 2023 by s.m.mainul islam (Porag)
I have mixed feelings about this place.The pharmacy is good, and the people working there are helpful. But a little slow.
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November 2023 by Melody Che
Incompetent and rude employees. Pharmacist has an attitude and employees gave my FedEx package to someone else. I was in line to pick up a prescription and the pharmacist said “next in line, let’s get the line moving” as if I was holding up the line. I stepped forward the moment the last person left so I don’t know why she had attitude. On top of that they gave my FedEx package away to someone else, and this was a package that required a signature. Fortunately that person returned it a few days later, but both FedEx and the employees here failed to notify me the item was returned even though I left them my contact information for the missing item report, and the manager assured me that they will contact me about the status of my package. I only found out from FedEx that the item was returned when I filed an insurance claim with them. Just avoid this Walgreens for any reason.
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October 2023 by Megan Turner
Some guy answered my call around 4:30am (Tuesday) with a horrible attitude! I was only calling to ask a cpl questions about something important! Apparently that was too much work for him to answer 2 or 3 questions! VERY RUDE PHARMACY GUY OMG HIRE BETTER STAFF WALGREENS!!!!!!!!!!!!
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September 2023 by Jordan K.
Absolutely the most inefficient and disorganized pharmacy department I've ever experienced. If you have no other choices, think again before sending prescriptions here. Long waits, incompetent staff and a general attitude of "you want me to do what?" Customer service is nonexistent here. In addition I've seen the security guards in action more than a few times. If it wasn't the closest pharmacy to my office, I'd never set foot inside this miserable excuse for a business.
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September 2023 by Ruben M.
This pharmacy gave me anxiety after coming here. The Pharmacy team here gave me the incorrect prescription and did not want to take blame for their mistake. I had to call Walgreens Customer Service Department to place a formal complaint because the Pharmacy Manager did not want to assist with receiving the complaint, nor give me his name when asking for it. I am currently injured and on Disability due to work injury and this pharmacy team needs to be held accountable. Please double check their work when dropping off or picking up and report when this happens immediately! The Pharmacy team needs to be retrained and Pharmacy Manager needs to be held accountable for their mistake. I am scared their mistake will affect my health long term.
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September 2023 by Nancy Z.
Usually don't post reviews, but I was especially shocked at my experience here. I came by a few months back looking for a specific medicine. I was unsure if it was by prescription only, and decided it wouldn't hurt to ask.I walked up to the pharmacy counter and held up my phone with the name of the medicine, asking if the pharmacy carried it, and if I needed a prescription for it. The man who attended me had a rude demeanor from the start, but I gave him the benefit of the doubt. At no point was I pushy or difficult. However, he continued to be demeaning, and I left the store feeling humiliated.Considering the fact that these pharmacists deal with SICK PEOPLE, I do not understand why an employee would insist on being even more cruel, rude, or impatient. Those in the medical field need even more patience than any other field. I entered the store very vulnerable as I was new to my medical issue, and was in a lot of pain and discomfort. I did not need this treatment from such a short, pointless interaction. Sincerely hope the employees get what's coming to them, after reading several other reviews.Also, lines are always so long. And I've never had an extreme encounter with security, but they are definitely suspicious of any living being that walks through those doors. Lay off, seriously. Tldr: rude pharmacist
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September 2023 by Cristina V.
The only positive thing about this Walgreens is they're open 24 hours. They have some of the least helpful employees and while I don't blame them because some customers can be really rude, at most places if you're told 'No' it is usually followed up by another option or alternatives or just ANY helpful additional info. Every time I've come to use their Fed Ex services it's always a disappointment. Try CVS for your 24 hour needs, I know I will now.
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August 2023 by Ellie J.
I have been a loyal customer of this particular Walgreens pharmacy for the past 10 years, and I've had the privilege of sharing my positive experiences with family members, encouraging them to use the store. The staff at this location consistently demonstrate extensive knowledge in their roles and provide some of the best customer service I've encountered in years. However, a recent experience with an employee has tarnished my perception of the store's reputation.I called the pharmacy to follow up on my wife's medication, and a staff member named David (whose demeanor was unfamiliar to me), picked up the phone. When I provided my wife's full name, he couldn't find her information. I suggested looking it up by phone number, and he claimed he already had it, even though I hadn't provided it. When I pointed this out, he became irritated and dismissively said, 'whatever man, just give me the phone number.' I expressed dissatisfaction with his tone but needed to collect my wife's medication then david put me on hold and never returned, forcing me to re-explain my situation to another representative. It was clear that David had no intention of assisting me.I've never experienced this type of customer service before, especially not in the medical industry, where staff usually recognize that their clients are patients needing assistance. It's a shame that I feel compelled to leave this negative review, as this store is generally staffed with excellent employees. Just one individual, David, has affected the reputation of an otherwise great store. I believe David should be more self-aware and considerate in his interactions and communication to his patients and I encourage him to learn from the rest of his team, who uphold such high standards.
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July 2023 by King E.
This is literally the worst pharmacy I've ever experienced, they are all sooooo rude. It doesn't make sense why people have to be mean like this, they must live sad lives But if I were in the medical field, dealing with people who are sick and need my help, I'd be a lot nicer. Fuck all of you who work here. Truly.
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July 2023 by Mikey K.
I would give it less than one star if I could, The place is dirty as heck, constantly out of basic things like Red Bulls, and never have any bags they run out almost daily. You would think that management would be smart enough to realize if you run out of something all the time to order extra the next time. How can you call it a convenient store if it's as inconvenient as it can be.
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March 2023 by Linda Lesabre
24-hour pharmacy (with a drive-thru) + store which is great for night owls + early birds alike. I dislike pharmacy lines so i go in late + always get quick service. Even if u have to wait for your Rx to be filled, it won't be long, maybe 15 minutes. Vaccine take a few minutes so try not to go during prime time or you'll have to wait a bit. Store is a little pricey but having 24-hour convenience is priceless. Easy parking in lot. Watch out for sketchy people + bums that tend to hang around in the parking lot. Park close to the store. Security is there.
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February 2023 by Steph C.
We went to this very shitty Walgreens in pursuit of passport photos for our two small children. We'd already been to the CVS, which had a broken camera, and were not particularly happy to be running around Koreatown on a Sunday evening with a toddler and a baby.The parking lot for this Walgreens was carpeted with trash. I don't know if other businesses hire people to clean their parking lots or what, but this one struck me as unusually full of litter. The Walgreens itself wasn't especially nice either, and they didn't have a fucking functioning digital camera. Is it too much to ask that a drugstore that advertises passport photo service have a camera that isn't old and broken?I was grateful to the employee who pointed us toward the Staples next door, where we did successfully get those baby passport photos. One extra star for her guidance, but I doubt I'll ever go to this dismal Walgreens again.
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February 2023 by Ian “e”
Their pharmacy line seems to have gotten a lot faster in the last 2 months. I used to wait 30+ minutes, stuck in line unless I went with someone. Now I can go alone and not feel like my time has been sucked up pointlessly. One of the pharmacy techs is very pretty, I always hope she is who helps me...
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February 2023 by Nadia K.
Placed an order for same day print at this location and 2 days later, absolutely no status update. I tried calling and no one picks up. You're telling me a 24/7 photo department is so busy they can't print one photo in 2 days or pick up the phone after 30 minutes? Of course not. So what's really happening? This location is probably run by a bunch of morons who stand around and pick their butts all day.It's so bad, corporate can't even do anything about it. When I gave them a call, I could hear the customer service agent cringing over the line at how terrible the store was. He couldn't get through to the line either or have them give any sort of update. Don't for the love of god give this location any business. It needs to go out of business for the sake of everyone.