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March 2024 by Aldo Mercuri
The black girl who is the manager, is a bad woman.
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February 2024 by Nina Zani
This store is convenient for me at 6am because its open 24 hours and on my way to work.Leesha the girls whos at the register is rude, complains, roles her eyes when huffing snd puffing about her manager. Always asked if I want my change, not sure why she doesn't give it to me.The tall lady manager doesn't say much but also rude. I believe the skinny young guy there is a manager that guy is nice and great customer service. Overall the store is clean and fully stocked.
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February 2024 by Ebhan King
24 hour printing is not 24 hours; was told that no one is there for the printing/photo station until 8am
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January 2024 by Jennifer K.
No oversight in customer service. Would not help with barcode and told to pay again. Told I was rude. Told "good for me" when I found the barcode. Reggie extremely aggressive again. Hostility toward women as a pattern. Especially if you are older. If you shop here no one will care how you are treated. Details below. Customer service was worse than usual. Look, they have two stars stars it's not like anyone thinks they're getting normal service when they go here. But this one was particularly bad. Tell you say... I was talking to the man behind the counter at the FastPass Window, when someone came up to another window and yelled for him. He stopped mid-sentence to start talking to his friend. So I tapped the window. Then he tapped the window. He also told me I was being extremely rude. This is coming from someone who just stopped talking mid-sentence. I asked him to continue helping me. I then asked him if he would please help me with the barcode. I was shaking at this point. He said it's my phone he won't help me. So I said, can we look it up under my name? He told me I would have to pay again if I could not find the barcode. I find this very very hard to believe. (Farnoz is still the manager here and I already know she doesn't care how people are treated so there's no point in telling her.) I feel like it cannot be legal to tell someone they have to pay again if they can't find a barcode on their phone. ( Maybe Reggie is pocketing the money somehow.) Anyway, they all heard him tell me I would have to pay again and no one stepped in to help. I am in my late 50s. I'm sorry if technology takes me a minute. The thing is at Walgreens, It's not like anyone cares how we're being treated. Usually I have a great time there. I know the regular - staff this is their evening staff. It's the same manager they've always had she doesn't really care how people are treated. I can call and complain, but I mean people have been complaining to her for years. His name is Reggie. At first he would not tell me his name - there were two women standing next to him this entire time, one who said it was her first day. Another woman (Elizabeth) said it was a HIPAA violation for her to tell me I said, well, "he's ignoring me now" what do you think I should do? I also said it was shameful that they would just stand there and let me be treated like this. I'm an older lady and clearly he's very comfortable talking to women like this. I have had another experience here with the same employee. I think that he clearly hates women. We only go here because it's convenient and it's opened really late. Otherwise no one would be shopping at Walgreens. I mean just getting through the garbage on the floor, constant begging in the parking lot, outright hostility from workers. It's not anyone's first choice for shopping. I don't really think anyone who is good at their job is working at Walgreens , no offense if you work at Walgreens but I mean, come on, wouldn't you rather work somewhere else? Reggie you probably wonder why you are so lonely. This is why. Get some therapy. Life doesn't get easier.
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January 2024 by Amanda R.
Such a wonderful pharmacy. They are professional, clean, timely and always have everything in stock and ready in minutes.
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January 2024 by Estelle Th
Always open and they have everything you need
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December 2023 by benjamin kerneves
This review is specifically for Charles, manager at the photo / FedEx service. Came here from the FedEx facility in Inglewood because they told me my packages were at the Walgreens. Charles went to find my packages and came back saying they were not there. I asked him if he was sure because I was just old they were and he told me that he was sure because he checked "all the boxes". Had to go back to Inglewood where they confirmed packages were at the Walgreens. They took the time to call the Walgreens and thankfully they talked to James, an employee, who took the actual time to search and find my packages. Back on the road to the Walgreens and finally got my boxes, thanks to the wonderful James. The manager, Charles, was already gone so I couldn't even tell him how mad I was at him for making me waste one hour of my time in L.A. traffic and the gas. Hope he reads this! And whoever does and cares, please give James a nice bonus for the Holidays. He's been great! Charles on the other hand.....
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December 2023 by Ben G.
Worst pharmacy -- understaffed. The pharmacist told me I had to wait another 30 minutes for a script after her coworker told me it would be ready. She told me they were in the middle of inventory and walked away mid conversation.
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November 2023 by Norms FIL-AM CHANNEL Vlog
For the last 15 years I been coming to this store! Each time I came they always have everything I needed. But now I think they’re changing management and everything changed too. Because lately is not like used to be. I came 3 to 4 times a week always nothing . When I ask the worker always saying comeback later. And then when I comeback still nothing. So from now on I will go somewhere else or order online. They’re not friendly too!.
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November 2023 by Guadalupe Martinez
Cashier the Hispanic with brown hair is rude as hell. She screams at everyone. She has no customer service. She proceeded to charge me for an item I didn’t buy and when I pointed it out she yelled at me saying I did. Then I was giving her my coupons and she yelled at me once again for using coupons. Horrible person
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October 2023 by Jess Fugate
The cashier currently handling this store just charged my partner $40 for a two pack of COVID tests. These same tests are half the cost at CVS. She proceeded to NOT give him a receipt so that I cannot return the product claiming “I’m out of receipt paper.” On top of that, she also claimed she doesn’t know how to split payments. How does this person have a job? I want to return a product I should be provided with a receipt and an attitude is not needed. As a former employee of CVS years ago, I was making less than $7 an hour and never treated customers like this. Hire better staff and train them.
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October 2023 by Mark C.
Horrible experience. Their website lets you schedule appointments for vaccines even if the pharmacy doesn't have it. They should have the courtesy to call you to let you know they don't have it. Instead they're OK with wasting your time and only inform you when you show up for your appointment.
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September 2023 by Soroush Hei
Awful service. Before I left for the store, I called them to ensure that they take passport photos. They confirmed that I did not need an appointment and just walk in to take the photo. Literally, 13 minutes later, I was there only to hear that they had misplaced the camera, hence, they asked me to return tomorrow.I went to CVS and got the photos alright in 6 minutes.
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September 2023 by Maged Habib
Bad customer service, when I ask about the restroom. On of the worker responds rude and said it's closed right now? What is she meant by closed is mean out of service or is mean up to her?
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August 2023 by Nate A.
This pharmacy literally cannot accomplish the most basic pharmacy tasks, and instead, make everything more difficult. Things they've done in the past year. 1. Schedule vaccines outside of business hours, for vaccines they don't have (more the app/corporate than this store). Then they sent me to other Walgreens who also couldn't help. 2. Tell my insurance Co. that I have a different insurance plan (not true), triggering my insurance company to stop payment of benefits for months to all doctors because they didn't know how to coordinate benefits with this non-existent alt. healthcare, 3. Call my primary pharmacy to trigger the transfer of a prescription, then never actually order the medication, leaving me with no medication during a shortage. If you like waiting forever, in a dirty store, with flickering fluorescent lights, only to be told in a surly manner that everything is your fault, you're going to love this place. Otherwise, spend up to an hour in LA traffic to go anywhere else.