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December 2023 by Jack Odell
I found these guys a few years ago, been watching their videos. I finally decided to get that watch I wanted for 37 years. This place was unbelievable. They found the most incredible watch. It was exactly as they described it…in this case, pristine And nothing changed. A fair price.. got it when promised, and it was Exactly what they described!! Now I’m looking for some diamond earrings for my wife because I trust them
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December 2023 by Carrie La Tour
Excellent experience working with these guys! Beautiful watch and simple, easy transaction. Highly recommend!
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November 2023 by autogenix garage
Tried to sell my panda to them. Agreed on the price and was on my way there when 30 mins to their store they cancelled Bec they said their buyer backed out and can’t buy my watch anymore to stock it. Just be aware of these people and try to shop around for businesses that have legit funds available to purchase your watch. Such an ugly experience
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November 2023 by George Assadourian
I recently sold my watch to them, Luis was very helpful with the procedure and gave me a lot of advice! When I went to the store to sell Bob(the owner) was there he’s an amazing guy and very professional! I felt very comfortable being there. I would definitely recommend anyone to Buy/Sell/trade. Amazing customer service!
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November 2023 by Sam S
Sold 2 of my pieces at a very fair price yesterday. Service was exceptional. Robert was very friendly and accommodating and did everything to get us to a deal that worked for both of us. Will definitely be back in the future (as a buyer or seller). Highly recommend.
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November 2023 by Mike Bowman
I made my first purchase over the weekend. The communication via text and emails were top notch. My watch was exactly as described and arrived today as promised. After extensive research, Luis and his team are very professional and accommodating.If you are considering a luxury timepiece, I would definitely contact the WG team.
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November 2023 by Rand Wellhouser
Came in on a whim looking for a rolex to celebrate a big personal milestone. Tino and Bob were very welcoming and patient while I made my decision. Didn’t think i was going to buy today after a few sub par experiences at some other jewelers in the area.. but we landed on a very fair price and I love my new Submariner! Best place to buy a Rolex in LA - hands down!
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November 2023 by Vincent Vega
Whether you’re new to the watch game or a seasoned veteran, Watch Guys will have your best interest in mind. Luis is very responsive, helpful and respectful. All of my questions were answered throughly and in a timely manner. Service after the sale continues as well.
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November 2023 by charles guidry
Found out they had a watch I've been interested in. Just happened to learn about their company via instagram that same morning, reached out via DM, and they responded promptly. Able to make an appointment that same day. Robert and staff were very friendly and non rushed service. Prices appear to be fair market value across watch platforms.
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October 2023 by Serrita C
My experience with the "Watch Guys" has been great. Robertino is friendly, professional, and fair. The shop is clean and secure making it a pleasant experience. I've been offered fair pricing each time I've come in. They have a great selection of jewelry and watches.
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October 2023 by Armando Corral
These guys were awesome. They paid me more for my submariner than what the competitor offered me. They will work hard to earn your business and will pay top dollar for your Rolex. The entire experience was smooth and welcoming!
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September 2023 by J Cardinale
I just sold a watch here and Bob and Richard were so helpful! They gave me a really fair price and talked with me about the sentimentality of the piece and gave me the option of if I ever want it back I can come back to them. They were so nice and really know their stuff. I watched them interact with some other customers and they were super informative with them too
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September 2023 by Jesus Cordero
I took a trip with my family, from my house I had already contacted Luis and Robertino, we started talking about the watch so we could buy it, we made the deal and I went to the store the day we met. the watch is spectacular; Robertino helped me get what the watch needed and I was very happy with the treatment I received. I would definitely buy with them again, a very professional and friendly service.
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September 2023 by Brandon Dawson
I recently had the pleasure of visiting "Watch Guys" to exchange my cherished Rolex watch, and let me tell you, the experience was nothing short of exceptional! From the moment I stepped foot into the store, I knew I was in for something special.First and foremost, let me talk about the incredible value I received for my Rolex watch. I had done my research and had a rough estimate of what I could expect, but the offer I received from "Watch Guys" exceeded all my expectations. Not only did they offer me a fair price, but they went above and beyond by providing me with more than my watch was actually worth. Now that's what I call outstanding service!Speaking of service, the owner, Bob, deserves a special mention for his outstanding assistance. From the moment he introduced himself, he made me feel like a long-lost friend. His warm demeanor, genuine interest in my needs, and extensive knowledge of watches were truly impressive. Bob took the time to understand my preferences and provided valuable insights to help me make the best decision. His passion for timepieces was evident, and it made the entire experience even more enjoyable.But it wasn't just Bob who made my visit memorable. The entire staff at "Watch Guys" was friendly, attentive, and knowledgeable. They took the time to answer all my questions and made sure I felt comfortable throughout the entire process. It's rare to come across a team that is so genuinely dedicated to providing exceptional customer service.The ambiance of the store itself was also worth mentioning. It was clean, organized, and exuded a sense of sophistication. The collection of watches they had on display was impressive, ranging from luxury brands to more affordable options. Whether you're a seasoned watch enthusiast or a novice looking to start your collection, "Watch Guys" has something for everyone.In conclusion, if you're in need of a reliable and trustworthy place to exchange or purchase a watch, "Watch Guys" is the perfect destination. Their commitment to fair pricing, exceptional customer service, and a wide selection of timepieces sets them apart from the rest. I cannot recommend them enough. Thank you, Bob, and the entire team at "Watch Guys," for making my experience unforgettable. You've gained a loyal customer for life!
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September 2023 by B3tr System
I recently sold my watch to this wonderful family-owned watch store, and I couldn't be happier with the experience. Went in with my dad and he was extremely professional The service was fast and incredibly friendly, and the convenience of the whole process was unmatched. It's heartwarming to support a local, family-owned business, and I give them a well-deserved 5 stars!
