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December 2023 by Alex Mancilla
Fast but terrible service.
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March 2022 by Victor Mayo
(Translated by Google) They say that they close at 7:00 pm and they always close wings before not even 6:30 pm and they are already closed(Original)Dicen que cierran alas 7:00 pm y siempre sierran alas antes ni las 6:30 pm y ya serron
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January 2020 by Victor V.
PLEASE READ BEFORE YOU GO HERE I have a insurance check that's paid out to me and the lean holder to my car I take it here on December 26 the girl tells me she can cash my check but her supervisor is out of the office she said I can leave the check they verify it and I can put up the money the next day.. Next day in the morning she calls me and says the check is good to go and I can put up the money . I get to the check Cashing store and then says they can't cash it because the lean holder is on the check .. So we call the leasing company and they say it's fine cash it and we will stamp it now the girl calls her manager Gabby and she says she doesn't want to cash the check. I call my Insurance company and they say that they can't do anything because they check has been cashed and the check company already has the funds . So now i call bank of America and they said they can't reverse the funds . So pretty much the there is nothing no one can do to reverse the money .. Now January 2 I finally get a hold of gabby the district manager and she says for me to report the check stolen so I can get a new one she goes to tell me she will not give me the money that the check should have never been cashed so here i am on January 4th and no money and will not return or answer my calls i made a police report but they said it could take a while
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August 2019 by Charm Doll
Very pleasant. Great customer service.
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December 2017 by Jose Garcia
Muy mal servicio
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October 2017 by Jesse S.
Went to this location for the first time to do a simple check cashing and had no problem at all. They have another location located on the corner of CONCOURSE and WHITTIER in montebello, CA I went first and was completely turned away by the gentleman in there today. I couldn't understand his philosophy on cashing a simple CHECK. This location just had to verify, check my ID, and hand me the money. This happened in less than 10 mins tops. I had a short conversation with the man at the previous location regarding it being a small company, and they only cash out of state checks as opposed to local checks. I said so you don't do any LOCAL checks, he said well we do just not when they are this close etc. etc. It was unprofessional and a BOLD FACE LIE. For that location they get NO STARS. I was not happy at all with the service received from that location, but this location doesn't deserve to suffer for what that location did with their unprofessional practices. The lady was very helpful, quick, and happy to help which I really appreciate as I'm not dealing with any banks at the moment. Thank you SU CASA DE CAMBIO, you made my day. As for the previous location, shut it down or get rid of the lazy workers there and make it a 5 star company. BTW this happened today about 30 mins ago, so you know who was working the shift.
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September 2017 by Joseph Ramirez-Bustamante
Located in store where staff is very helpful
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July 2017 by Marlos Bonilla
Rapido servicio y buen lugar para enviar dinero
