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June 2023 by Gabrielle E.
Great experience the first time: 5 stars! The woman was very nice and the currency exchange was great. 2nd experience: 1star. I came back and this time the place was closed. It was before 5:30. There were 2 flashing open signs, a sign on the door saying they are open until 6. But the man inside ignored me and there wasn't explanation as to why they shut down early.
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December 2022 by Lost Angels F.
Kennedy has the best customer service. She helped me and took her time even with my disability.
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August 2020 by Allison D.
This place is open during this pandemic I needed some help with sending WesternUnion money transfer and they were able to help me good job guys
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June 2020 by Evelina R.
This place is amazing. I called a head of time on a Sunday and spoke with a lady that was so patient and actually took the time to explain the money order protocol I'd I didn't bring in cash. When I got there she continued to be so helpful and had all the details when I got to the window. This place is well kept and it seems like it gets really busy. Great job team keep up the good work.
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August 2019 by Tina C.
Joanna was super sweet on the phone and even more in person! She was very patient with my understanding on selling and buying euros (other places weren't!). She was very great at explaining the whole get down and was true to her word on having the amount at this branch! Overall great experience and will definitely be back for future money exchanges
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December 2018 by Young G.
this place is trash every time i come to cash a check or money order the damn teller makes me wait 40 minutes while he gets on the phone with my bank to verify what type of establishment makes you wait this long to cash a check? i don't know but i thought it would be a one time thing. no it's every time, never giving the place my money again.
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July 2018 by Ty Goodwin
Bad service
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April 2018 by Kristy W.
I love this location! The staff is always friendly, efficient and helpful. Keep it up CCS!
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March 2018 by Sue S.
CCS is a convenient way for me to do payday loans. The people there are always super friendly and their location is perfect for me. Fair pricing, friendly people, always open. What else can you ask for?
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January 2018 by Matt B.
I wish I could give 6 stars to the lady who works at night, Brittany G. She is the epitome of excellent customer service. I have only been here a few times and she always remembers me and asks how I am and how things are at my work. She has always been extremely helpful when I had questions and treats me and every customer I have watched her help like a VIP. The others need to take notes on how to make a customer feel important and welcome. I will always come to her when I need to cash a check. 6 out of 5 stars for real.
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January 2018 by Andrea B.
Not recommended for value exchange. I called got an exchange rate, arrived there literally changed the price.
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November 2016 by Victoria T.
4 stars given ONLY because of one employees great customer service. I've come here for years. I'm a native to the west Los Angeles area, and lived in Culver City adjacent to this location. Every single prior visit I've come, ( which is a lot ) the customer service was always bad. The employees were unfriendly, unwelcoming, and very impatient. The lines would be long and there would be one cashier/agent working while the others would just stand there and hold personal conversations. If I wasn't desperate to get money orders or quarters so late in the evening due to my work schedule, I would not come here. But this is the only check cashing location on the west side of LA that is open after 9pm. In fact they are a 24 hour location. On the upside, my last 2 visits there has been one young lady who has helped me both times who is very nice, patient, welcoming, and is 100% with her customer service skills. She seems to take her job serious. I wish I knew her name to give her the credit where it's due, but she's a pretty dark skinned African American women who has worked evenings both times I've come this month. There was 3 people behind the counter and she was the only one working, literally. So now I don't dread coming here because of the convince of needing a location so late. The other employees should take some notes. Thanks for your help nice lady!
