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February 2024 by Jan Z.
Skip and Donnie are my HEROES!!! Two days ago I called Skip in a total panic --- my husband I are leaving next week for a year's travels and are renting out our condo to finance our bucket-list retirement dream. But there was one major obstacle that could prevent us from going -- the 25-year-old car that hasn't worked since 2009 that was in the garage parking space we needed to free up for our tenant. For years my husband had intended to clear up the error the DMV had made --- they had put the wrong car on non-operational status back in 2009 --- but he never got around to it. BIG MISTAKE!!! When he tried to donate the car to several charities last week, they couldn't take it. When he called our assemblyperson's office last week to help resolve the DMV issue, they said it could take weeks. Anxiety doesn't begin to explain how we were feeling as we faced the prospect of our dream trip disappearing before our eyes because of the clunker in our garage! Skip agreed to take the car, and today his tow-truck driver Donnie to extract it from the garage. When he arrived he had doubts that his truck would be able to clear the low ceiling while towing the car out, but he said he'd give it a try. He also promised that if that wasn't possible, he would somehow find a way to get the car out for us. All the while that he worked, he was calm, cheerful and reassuring. When he managed to tow it out after about forty-five minutes, I asked if I could give him a hug. Sometime the cavalry doesn't arrive on a horse, it rides in on a tow truck! Skip and Donnie didn't merely salvage a car, they probably saved a marriage! I had been after my husband for YEARS to get rid of the car and his procrastination almost cost us our dream trip. After a week of tension, yelling and poor sleeping, we can FINALLy put the 15-year saga of the car behind us and move on! Let the travels begin! THANK YOU, SKIP and DONNIE!!!
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February 2024 by Larissa a
Wow wow wow I am more than speechless! I don’t think there have been many situations in my life where I have been treated with such grace, understanding and patience (especially when it comes to cars). I called up the store because my engine unfortunately didn’t start anymore (it’s an older car so I decided it’s time to say bye) I couldn’t find any of my papers because I cleaned out the car beforehand and didn’t think I would need them anymore (girl rookie mistake). Donnie was the most patient person I could have ever wished for he told me to go back home and search for my papers he would wait and he’s sure I’ll find it. Needless to say I was beyond speechless.. while I was losing my mind he calmed me down with a smile on his face and such grace. He really made more than the best out of the situation everybody was so kind, I’m so glad I chose this place! Recommending it to everyone you’ll be in absolutely amazing hands!
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September 2023 by Bob L.
we had no title on a family members , car and Skip couldn't help us ,but he was empathetic and gave me some other options that were helpful.
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September 2023 by a b
skip is a lowballer, also rude on the phone
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August 2023 by Justin C.
Had an old 90's car that was falling apart at the seams. Decided to try this business after the glowing reviews. Was really impressed in talking to the owner Skip who was candid with me even before I had them inspect the car. Once I did request an inspection I was given a 2hr window when the tow hauler would arrive. That gentleman was also very helpful and friendly and gave us a decent amount for the old ride. Really appreciate dealing with a business who has served the community well for decades and took care of my needs efficiently.
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August 2023 by Peter Zimmerman
Excellent, personal, and very kind service from Skip, which was particularly appreciated in a difficult situation. Highly recommend.
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August 2023 by Kimberly C.
It was time to get rid of an old car that I had kept pouring money into, and then it still wouldn't pass smog check. Westside made this process so easy! Communication was great- calls were always returned promptly. Their tow driver, Donnie, called and arranged a time that was most convenient for me -and then he showed up right on time. He was very gracious when he had to jump start the battery when it wouldn't start, and was just pleasant and helpful all around. It was a pleasure doing business with a company that truly treats their customers right. I wouldn't hesitate to refer others to them!
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July 2023 by Raymond Soleimani
I have called this place numerous times for different reasons and they have been very kind and helpful all the time. Even if they can’t help you, they suggest your best options you may have. Great service
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July 2023 by John C.
had a carfire in a small parking lot behind the property i rent. really tight space and skip was able to get a tow truck to move my car so we could get my partners car out. i was in a real tough spot and he helped a ton. then when i was done fighting with the bank and got all the needed paperwork skip got someone out there right away to get the car removed and give me back my spot. really good customer service and trustworthy guy. would never go to another junkyard.
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June 2023 by Tristan A.
Called Westside Auto last minute so they could take care of my old car. I said I was leaving the country by LAX and Skip even offered us a lift to the airport. Super quick response, very kind man and overall fantastic service! 10/10 experience.
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May 2023 by Jennifer Costa
I don't usually write reviews but felt compelled to after my experience with Westside Auto Recycling. I needed to have two vehicles removed from a property and was hesitant as I was dealing with this from another state. Thankfully, Skip walked me through the process and put my concerns to rest. He and his team handled everything from start to finish and turned the unfortunate situation into a relief for my family. This is the first and only place you need..
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May 2023 by Adriana G.
WOW - 10/10 service, kindness and deal! Our 250k mile SUV had finally said enough. Was unmovable on the street and with street cleaning coming up, needed to make a move fast. Skip came out the same day and solved all of our problems! Even going slightly after hours, he was there to help navigate the situation, without any negativity. Highly recommended!!
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March 2023 by Avery T.
Couldn't have asked for better service- friendly, responsive, quick. Highly recommend this spot to anyone trying to recycle a car as easily as possible. Thanks guys!
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January 2023 by Jacky C.
I was inquirying for a 2014 Ford Focus Back up camera. They told me they don't have the parts. But that is just not it, they also recommended me to try with LKQ! I found the part I was looking for that is so awesome. 5 star for the above and beyond! Solved my issue.
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January 2023 by Chin D.
Skip was very accommodating, professional, and honest. I called them first thing in the morning and he immediately found a solution to my problem. My car wouldn't start and it was parked on the street, and it was also street cleaning day. Skip came in about an hour and helped me and answered all my questions. Thank you Skip!
