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January 2023 by Daniel Mirzakhanian
Absurd how horrendous this business treats their customers. You can tell they don’t care about the satisfaction of their customers.
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January 2022 by Kerri Holt
Never buy an oven from this company because they won't stand behind their product. Very poor quality workmanship and even worse customer service. If you want to get totally ripped off by crooks, this is the place to go.We never received a return authorization from this company or never heard talk of a refund. As a matter of fact, the owner would not discuss this over the phone and will no longer take my husband's phone calls. He took no responsibility in the poor quality workmanship and offered zero resolve. He only wanted us to purchase the broke piece again. We sent a certified letter to both owners and received no response. The oven we bought a year ago is still in the original crate because it can not be used. We have lost a year of potential income and are no closer to getting our issue resolved. It is hard to respect a company who hangs up on you and does not try to come to an agreement on how to make it right. I work in customer service and retail so know first hand how to deal with upset customers. Telling them they are lying about the issue and refusing to make it right are NOT the way to handle any customer. If indeed you are willing to refund us, you would take my husband's phone calls.
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January 2022 by Brad Holt Holt
In response your reply to Kerri Holt's review. You state that you sent a certified return authorization. Please send proof that you did that (receipt of certified letter). My lawyer would love to see it.We contacted you 30 minutes after it was delivered and you emeadatley denied responsibility then after one day you would not reply to my calls. Within a few days you blocked me. Great customer service.Please send a return order.
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January 2022 by Gerald Munro
My husband bought our pizza oven 11 years ago when he remolded his kitchen. Homestyle magazine was so impresses with him having a pizza oven in the kitchen that they did a story on it and we made the magazine. He purchased it from Wildwood ovens. I can say it was one of the best investments he has ever made. We use to only cook pizzas but in the last two years we cook everything in there. Last year my son was over for Christmas and spent the night and the next morning it was still warm and he said fire it up mom. So we did put some wood in it and had a little fire. Ever since that day we have been having small ambiance fires. I didn't know you could do so much with a pizza oven in your house. I manage a Senior Community and it has been a challenge these past few years and when I come home for a long day at work and my husband greets me at the door with a glass of wine and dinner ready to go into the pizza oven this could not be more relaxing. My grand children tell their friends at school and they say wow you are really lucky. Buy one either for your kitchen or outdoors you wont regret it. Last night I cooked crab legs and corn on the cob in there it was awesome. I called the company at 7 o'clock last Saturday night Michael answered the phone answering a question I had. We might put one out side. We Absolutely love it. My favorite thing to cook in there is escargot. Yummy!!Yummy!!! Thank you Michael Gerard for our pizza oven.Jerry & Chrystal Munro Clinton Twp MI.
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January 2021 by Arkadiusz Czepiel
tasty food, fast fresh service, I recommend
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January 2020 by Kathryn Herbert
Fabulous food, fun and friends! Nothing better than fresh local in season treats prepared in a wood burning Wildwood Oven. Bon appetite!
